Learning Experience Expert

3 weeks ago


New York, New York, United States macmillan learning Full time
Fostering Excellence in Higher Education with Macmillan Learning

In this pivotal role, you will play a key part in shaping the future of higher education by partnering with instructors and administrators to unlock student potential through our digital solutions. As a seasoned expert, you will provide exceptional guidance, training, and support that drives results and sets us apart from the competition.

About the Role

We are seeking an Implementation & Engagement Specialist - Higher Ed to join our Customer Success team at Macmillan Learning. This is an exciting opportunity for someone who is passionate about education and has a strong understanding of software implementation.

You will work closely with our sales and marketing teams to drive learning success and retention. Your primary responsibility will be to build and maintain strong relationships with instructors and administrators, ensuring they receive the best possible experience with our digital platforms.

Key Responsibilities
  • Develop and maintain effective partnerships with higher ed instructors and administrators to ensure seamless integration of our digital solutions.
  • Provide expert training and guidance to instructors on using our digital products to enhance teaching and learning outcomes.
  • Analyze and resolve technical issues that arise with our digital platforms, maintaining high levels of professionalism and responsiveness.
  • Collaborate with our sales and marketing teams to identify opportunities for growth and develop strategies for promoting learning success.
  • Contribute to the development of new software enhancements and content based on customer feedback and analysis of user needs.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree.
  • Strong knowledge of software implementation and customer support.
  • Experience working in higher education or a related field.
  • Excellent organizational, communication, and time management skills.
Our Benefits Package

We offer a competitive salary range of $60,000 - $65,000, as well as a comprehensive benefits package including health insurance, 401k matching, paid time off, and more.

This is an excellent opportunity to join a company that values diversity, equity, and inclusion, and is committed to making a positive impact in the world of education.



  • New York, New York, United States Vivvi Early Learning Full time

    Key ResponsibilitiesAs a Curriculum and Learning Manager at Vivvi Early Learning, you will be responsible for:Developing and Implementing Curricula: Create and implement curricula that meet the highest quality standards, ensuring alignment with our educational philosophy and best practices in early childhood and adult learning.Coaching and Supporting...


  • New York, New York, United States The Learning Experience #162 Full time

    About the RoleAs a Preschool Learning Specialist at The Learning Experience #162, you will be responsible for implementing our proprietary L.E.A.P curriculum, utilizing fun and engaging characters that make learning a seamless experience for our young students.


  • New York, New York, United States The Learning Experience #278 Full time

    About the RoleWe are looking for a talented Learning Support Assistant to join our team at The Learning Experience #278. As an Assistant Infant Teacher, you will play a vital role in supporting the lead teacher in creating a stimulating and nurturing environment for infants. Your primary responsibilities will include developing and implementing engaging...


  • New York, New York, United States DBI Consultants Full time

    Job DescriptionThe Technical Learning Coordinator plays a key role in ensuring DBI's training programs are effectively executed. This includes planning, organizing, and overseeing learning modules, managing internal learning platforms, and coordinating with internal teams and subject matter experts to deliver high-quality learning experiences.Create engaging...


  • New York, New York, United States The Learning Experience#363 Full time

    About the RoleWe are looking for a skilled and compassionate Toddler Teacher to join our team at The Learning Experience - Hell's Kitchen. In this dynamic role, you will have the opportunity to shape the educational journey of our youngest students and work closely with experienced educators to create a nurturing and engaging environment. If you are...


  • New York, New York, United States Capital One Services, LLC Full time

    Capital One Services, LLCMachine Learning ExpertCapital One Services, LLC is a pioneer in the financial technology industry, offering innovative products and services to customers worldwide. We are seeking a highly skilled Machine Learning Expert to join our team.Our comprehensive compensation package includes a salary of $181,000 per year, plus benefits...


  • New York, New York, United States The Learning Experience #140 Full time

    Career Opportunities at The Learning Experience #140We are committed to providing our employees with opportunities for growth and professional development. As an Assistant Preschool Teacher, you will have access to ongoing training and professional development, tuition reimbursement, and leadership pathways to help you meet your goals as an educator. Our...


  • New York, New York, United States TRANSFORMATIVE LEARNING TECHNOLOGIES LAB Full time

    **Transformative Learning Experience Director Job Description:**We are seeking an experienced professional to lead the Transformative Learning Experience (TLE) initiative at TRANSFORMATIVE LEARNING TECHNOLOGIES LAB. The TLE Director will be responsible for designing and implementing innovative learning experiences that incorporate emerging technologies and...


  • New York, New York, United States MasterClass Full time

    About the Role:At MasterClass, we are seeking a highly skilled Learning and Development Expert to join our team as a contractor. This is an exciting opportunity to design and develop high-quality curriculums and learning experiences that will educate and entertain our members.Key Responsibilities:Design and develop end-to-end courses in collaboration with...

  • Deep Learning Expert

    3 weeks ago


    New York, New York, United States Genesis Therapeutics Full time

    We are seeking a Deep Learning Expert to join our team and contribute to our research and development of innovative AI technologies for molecules. As a key member of our team, you will work closely with our engineers, researchers, and biochemistry experts to develop foundation models for small molecule drug discovery.The ideal candidate has a strong...


  • New York, New York, United States US Tech Solutions Full time

    About the RoleWe are seeking a highly skilled Learning Experience Designer to join our team at US Tech Solutions. As a key member of our content strategy team, you will play a crucial role in designing and delivering high-quality online courses that meet the needs of our diverse audience.Key ResponsibilitiesPartner with subject matter experts, writers, and...


  • New York, New York, United States Launch Education Group Full time

    Learning Support Expert WantedLaunch Education Group is looking for a dedicated Learning Support Expert to join its team in New York. In this role, you will be responsible for providing high-quality tutoring services to students in various subjects, including Algebra, Biology, Chemistry, Physics, Spanish, French, US History, European History, World History,...

  • Deep Learning Expert

    3 weeks ago


    New York, New York, United States Persona Full time

    Machine Learning Expert Wanted!We are seeking a highly skilled Deep Learning Expert to join our team at Persona. In this role, you will have the opportunity to tackle challenging machine learning problems and develop innovative solutions that drive business growth.The ideal candidate will have a strong background in machine learning algorithms, deep...


  • New York, New York, United States MasterClass Full time

    Your ResponsibilitiesAs an Instructional Designer (Contractor), you will lead end-to-end course development in collaboration with internal and external partners. This includes conducting desk research and user research to inform class curriculum, course requirements, learner objectives/outcomes, and target audience.You will analyze learner data and feedback...


  • New York, New York, United States Inizio Partners Full time

    About the RoleWe are looking for a talented Machine Learning Expert to join our team. The ideal candidate will have at least 7 years of overall experience and 3-4 years of machine learning experience. You will be responsible for designing, developing and maintaining machine learning pipelines and infrastructure on GCP.Responsibilities:Pipeline Development:...


  • New York, New York, United States Saks Full time

    We are seeking an experienced Machine Learning Expert to join our team at Saks. As a key member of our retail operations team, you will be responsible for developing and deploying AI/ML models to enhance product recommendations, optimize inventory management, and personalize customer interactions.Key Responsibilities:Develop, implement, and maintain ML/AI...


  • New York, New York, United States YourCode Recruitment Full time

    Digital Learning Solutions ExpertWe are looking for a highly skilled Digital Learning Solutions Expert to join our team at YourCode Recruitment.In this role, you will work closely with higher education institutions to deliver training, advise on learning design, and assist with technical implementation.About the RoleThe successful candidate will have...


  • New York, New York, United States Vatic Labs Full time

    Job OverviewWe are Vatic Labs, a leading innovator in AI technology. Our team is comprised of experts in machine learning and AI, working together to push the boundaries of what is possible.We are seeking a highly skilled AI engineer to join our team, someone who shares our passion for innovation and is committed to delivering exceptional results.About the...


  • New York, New York, United States US Tech Solutions Full time

    About the RoleWe are seeking a highly skilled Strategic Learning Experience Designer to join our team at US Tech Solutions. As a key member of our content strategy team, you will be responsible for developing innovative and engaging learning experiences that meet the needs of our diverse audience.Key ResponsibilitiesConduct market research to stay up-to-date...


  • New York, New York, United States Jane Street Full time

    Jane Street is a leader in the finance industry, leveraging cutting-edge technology and data-driven insights to stay ahead of the competition. As a Machine Learning Expert, you will play a critical role in shaping the future of our ML platform and driving business growth.About the RoleThis is a highly competitive position with an estimated annual salary of...