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Project Oversight Specialist

2 months ago

Santa Rosa, California, United States The GEO Group Australia Pty Ltd. Full time
Benefits Overview

As a full-time member of our team, you will have access to a comprehensive benefits package designed to support you and your family, including:
  • Paid Time Off
  • Paid Holidays
  • 401(k) Matching
  • Health Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • Tuition Reimbursement
  • Employee Discount
  • Reduced Tuition Rates
  • Disability Insurance
  • Employee Assistance Program
  • 401(k)
  • Pet Insurance
  • Dental Insurance
  • Paid Training
  • Flexible Spending Account

Please note that the compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, in accordance with applicable law.

Equal Opportunity Employer


Company Overview

As a leading technology organization, we are recognized for our innovative electronic monitoring solutions across Australia. We pride ourselves on delivering advanced technological services to numerous agencies, empowering them to achieve their objectives without the burden of technical challenges.


Qualifications

Minimum Requirements:

  • High School Diploma or GED required.
  • Six (6) months' experience in the installation of electronic monitoring equipment or related fields preferred.
  • Experience in the corrections sector is advantageous.
  • Familiarity with electronic monitoring equipment.
  • Ability to interpret electronic monitoring messages and daily summaries.
  • Strong verbal and written communication skills.
  • Effective presentation abilities.
  • Competence in organizing and managing inventory.
  • Capacity to work independently with minimal oversight.
  • Valid driver's license and safe vehicle operation skills.
  • Proficiency in using computers and relevant software.

Working Conditions:

This role may involve:

  • Regular exposure to various work environments.
  • Fieldwork that may require entering challenging or unstable settings.
  • Extensive local travel.
  • Use of standard office equipment such as computers, telephones, and fax machines.
  • Safe operation of a vehicle for equipment delivery and installation.

Key Responsibilities

As a Project Oversight Specialist, you will:

  • Coordinate electronic monitoring services for contracting agencies.
  • Conduct participant orientations to explain program rules as mandated by court orders.
  • Oversee the installation, maintenance, and removal of electronic monitoring devices.
  • Report any violations in accordance with agency contracts.
  • Collect program payments from participants, ensuring timely reporting of non-payments.
  • Maintain equipment to ensure operational efficiency and manage inventory levels effectively.
  • Provide exceptional customer service to all stakeholders involved in service contracts.

Primary Duties Include:
  • Completing the intake process with participants, including necessary paperwork and data entry.
  • Conducting orientation meetings to clarify program rules and participant responsibilities.
  • Installing and removing electronic monitoring equipment in compliance with contractual guidelines.
  • Ensuring adequate inventory of equipment and supplies for servicing contracts.
  • Troubleshooting equipment issues in collaboration with monitoring operations staff.
  • Conducting participant check-ins and maintaining regular communication.
  • Collecting payments and managing financial records accurately.
  • Performing general administrative duties, including answering phones and managing office supplies.

Join us in making a difference through technology and innovation in the field of electronic monitoring.