Welcome Center Associate

2 weeks ago


Livingston, New Jersey, United States Metropolitan YMCA of the Oranges Full time
Job Title: Welcome Center Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Welcome Center Associate at the Metropolitan YMCA of the Oranges. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facilities.

Key Responsibilities:
  • Greeting and Assistance: Greet members and guests in a friendly and professional manner, providing assistance with membership inquiries, program registrations, and facility access.
  • Communication: Answer phone calls, respond to emails, and communicate with members and staff in a clear and concise manner.
  • Membership Sales and Registration: Promote and sell membership programs, events, and services, ensuring accurate and timely registration and payment processing.
  • Administrative Support: Provide administrative support to the Membership Director and other staff members, including data entry, filing, and other tasks as needed.
Requirements:
  • Education: High school diploma or equivalent required; associate's degree in business or related field preferred.
  • Experience: Minimum one year of customer service and/or sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, strong organizational and time management skills, and ability to work in a fast-paced environment.
What We Offer:
  • Competitive Pay: $15.54 per hour.
  • Professional Development Opportunities: Opportunities for growth and development within the organization.
  • Complimentary YMCA Membership: Access to our facilities and programs.

We are an equal opportunity employer and welcome applications from diverse candidates. Employment is subject to a thorough background check. Apply now to join our team and make a difference in the lives of our members and community



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