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Senior Residential Aide Position

2 months ago


New York, New York, United States Goddard Riverside Full time
Job Title: Senior Residential Aide

We are seeking a highly skilled and compassionate Senior Residential Aide to join our team at Goddard Riverside. As a Senior Residential Aide, you will play a vital role in ensuring the general welfare and safety of our residents, staff, and facility.

Job Summary:

The Senior Residential Aide will serve as the lead RA for the scheduled shift, overseeing daily residential services and inspections to ensure that all residents' goals, targets, and performance outcomes are met. This role requires a strong understanding of client-centered care, cultural awareness, and the ability to work effectively with diverse populations.

Responsibilities:
  • Assist in the monitoring and development of resident's daily independent living skills.
  • Monitor and ensure quality intake services are being provided to clients.
  • Cultivate professional and positive relationships with residents.
  • Utilize evidence-based practice models, including person-centered planning, motivational interviewing, trauma-informed care, culturally aware, and strengths-based approaches.
  • Assist Case Managers with groups as needed.
  • Perform and confirm all daily room and bed inspections are taking place.
  • Manage operations desk, ensuring documentation of client whereabouts and answering phones when necessary.
  • Work collaboratively with building staff to assist tenants and ensure tenant safety.
  • Document incidents onsite in CARES and send to Goddard Incident Report Committee.
  • Report any concerns on quality service deliverables to management in a timely manner.
  • Monitor common areas to ensure proper usage.
  • Conduct intakes during evenings, overnights, and weekends as needed.
  • Document in CARES intake system and ensure all clients are admitted in a timely fashion.
  • Provide daily food service and ensure food delivery is stored immediately.
  • Help maintain the cleanliness of the building and monitor common areas.
  • Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed.
  • Work some holidays to ensure proper coverage of residence.
Requirements:
  • High School Diploma or GED required.
  • Experience in shelter or residential setting.
  • Fluency in English and any language required to effectively meet the linguistic needs of our diverse resident community is essential.
  • A Food Protection Certificate will be required during first few weeks of hire.
  • F-80 certification will be required within first 3 months of hire.
Preferred Qualifications:
  • Cultural awareness and understanding of client-centered care.
  • Passion for working with individuals and families who are in transitional housing.
  • Excellent communication skills, able to utilize de-escalation techniques.
  • Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner.
  • Knowledge of DHS requirements and protocols.
  • Ability to deal with sensitive issues with diplomacy and discretion.
  • Must be able to multitask with strong organizational skills.
  • Detail-oriented and systems-savvy.
  • Compassionate and personable.
  • Team-oriented.
Benefits:
  • Medical/Dental/Vision.
  • Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts.
  • 403B Thrift Retirement Plan.
  • 12 Annual Sick Days.
  • 12 Agency Holidays.
  • 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organization's mission.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.