Alarm Systems Specialist

7 days ago

Cincinnati, Ohio, United States Securitas Electronic Security Full time
Job Title: Alarm Technician

Securitas Technology (STC) is a leading provider of integrated security and facility solutions. We are seeking a skilled Alarm Technician to join our team.

Job Summary:

We are looking for a highly motivated and detail-oriented Alarm Technician to provide service on STC products at customer sites. The successful candidate will be responsible for troubleshooting and resolving post-installation problems on security systems and equipment, as well as performing special project work when needed.

Key Responsibilities:
  • Respond to trouble tickets to ensure application uptime and system performance
  • Work individually and as a team to diagnose and resolve application issues
  • Execute preventative maintenance tasks to maximize application availability and identify system faults
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
  • Perform pre-deployment end-to-end testing of all upgrades and major modifications
  • Perform on-site installations of software upgrades and major modifications
Requirements:
  • BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field
  • Strong working knowledge of Windows Server and Client environments
  • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Strong written and verbal communications skills
  • Working knowledge of network communications and IP addressing
  • Excellent problem-solving and analytical skills
  • Excellent time management skills
  • Positive attitude and strong work ethic
  • Lenel OnGuard Certification, other enterprise-grade access control system certification a plus
  • Verint Nextiva / VMS Certification, other enterprise-grade CCTV system certification a plus

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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