Epic Patient Access Specialist

4 weeks ago


Eden Prairie, Minnesota, United States Optum Full time
Optum Patient Access Analyst Job Description

At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As an Epic Patient Access Analyst, you'll play a critical role in connecting patients with the care and resources they need to thrive.

Key Responsibilities:
Provide expertise in Epic product function, design, build, and testing for assigned Epic module related to Epic Patient Access applications, including Prelude and Cadence.
Collaborate with end users to design and build the Epic system in a timely and professional manner, making corrective configuration or enhancements as needed.
Work closely with Patient Access users to design, build, and improve scheduling, registration, admission, authorization, and patient throughput workflows.
Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows, including the design, build, and test phases.

Requirements:
Active Epic certification in at least two areas, such as Cadence, Prelude, Grand Central, Eligibility, or Referrals.
4+ years of healthcare experience, including direct client healthcare domain knowledge in areas like patient flow, scheduling, registration, Real Time Eligibility, and Insurance Verification.
4+ years of Subject Matter Expertise (SME) in relevant applications and knowledge of revenue cycle metrics, KPIs, and process improvement techniques.
Ability to travel up to 25% and work remotely from anywhere within the U.S.

Preferred Qualifications:
Completed Epic CEE to maintain certifications, proficiencies, and badges.
4+ years of knowledge in policies and procedures related to operational functions.
2+ years of demonstrated ability and history of team management, cross-team communication, and leadership skills.
Proficiency with MS Excel, Visio, PowerPoint, and SharePoint.

At Optum, we're committed to creating a diverse and inclusive work environment that fosters growth, development, and recognition. If you're passionate about delivering exceptional patient care and improving health outcomes, we encourage you to apply for this exciting opportunity.

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