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Customer Service Representative

1 month ago


San Antonio, Texas, United States The Millennium Group Full time
About the Role

The Millennium Group is seeking an experienced Customer Support Associate to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.

Responsibilities:

  • Enter data accurately and efficiently, maintaining high levels of productivity and quality.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Assist with various projects and tasks as required, demonstrating flexibility and adaptability.
  • Perform standard processing tasks for each line of business supported, including mail opening and scanning.
  • Provide excellent customer interaction, responding to queries and resolving issues in a professional manner.
  • Work independently and as part of a team, contributing to a positive and collaborative work environment.

Requirements:

  • A high school diploma or equivalent is required; relevant experience is preferred.
  • Excellent communication skills, both written and verbal, are essential for this role.
  • An intermediate level of skill in Microsoft Excel is necessary for data entry and analysis.
  • Able to lift 50 pounds, meeting physical demands of the job.
  • Able to meet daily quality and production metrics, ensuring high levels of performance.

Compensation: The estimated annual salary for this position is approximately $45,000 - $55,000, based on industry standards and location.

What We Offer: At The Millennium Group, we value our employees and offer a range of benefits, including opportunities for career growth and development, competitive compensation, and a supportive work environment.