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Customer Service Representative
1 month ago
The Millennium Group is seeking an experienced Customer Support Associate to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.
Responsibilities:
- Enter data accurately and efficiently, maintaining high levels of productivity and quality.
- Maintain confidentiality and handle sensitive information with discretion.
- Assist with various projects and tasks as required, demonstrating flexibility and adaptability.
- Perform standard processing tasks for each line of business supported, including mail opening and scanning.
- Provide excellent customer interaction, responding to queries and resolving issues in a professional manner.
- Work independently and as part of a team, contributing to a positive and collaborative work environment.
Requirements:
- A high school diploma or equivalent is required; relevant experience is preferred.
- Excellent communication skills, both written and verbal, are essential for this role.
- An intermediate level of skill in Microsoft Excel is necessary for data entry and analysis.
- Able to lift 50 pounds, meeting physical demands of the job.
- Able to meet daily quality and production metrics, ensuring high levels of performance.
Compensation: The estimated annual salary for this position is approximately $45,000 - $55,000, based on industry standards and location.
What We Offer: At The Millennium Group, we value our employees and offer a range of benefits, including opportunities for career growth and development, competitive compensation, and a supportive work environment.