Restaurant Operations Manager

3 weeks ago


Knoxville, Tennessee, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to be the best in the industry by serving our Franchisees, Teams, and Guests. As a key member of our team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service. Your role will be crucial in ensuring we are the 1st Choice for our Guests and Employees.

How You Make a Difference Every Day
  • Drive sales and profits by promoting Guest satisfaction and managing restaurant operations effectively.
  • Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager in a timely manner.
  • Assist with interviewing and hiring the right Team Members to ensure a strong and cohesive team.
  • Ensure policy and procedures are being followed on shifts, maintaining a safe and clean environment for employees and Guests.
  • Train Team Members on operations, Company policies, and procedures, as well as Guest service standards.
  • Identify and respond to complaints and policy and procedure violations in a prompt and professional manner.
  • Provide regular feedback and coaching to Team Members on their performance, helping them grow and develop in their roles.
  • Contribute to creating a positive and engaging work environment that fosters teamwork and collaboration.
What's in It for You?
  • Operations Excellence: We strive for perfection in everything we do.
  • Training & Development: We invest in our Team Members' growth and development.
  • Personal & Career Growth: You'll have opportunities to advance and grow with our company.
  • Checkers & Rally's Benefits & Rewards: We offer comprehensive benefits and recognition programs to show our appreciation for your hard work.

REQ# PDX_FFLAFOCR_CE7F42D8-EE96-439D-BA4D-3825A5FC5B4F_22056420



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