Customer Service Representative
4 days ago
We are seeking a highly motivated and energetic individual to join our team as a Customer Service Specialist. As a key member of our customer support team, you will be responsible for providing exceptional customer service support to our clients from our office in Orlando, Florida.
Job Summary:This is a seasonal customer service project that will last 90+ days. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. As a Customer Service Specialist, you will be responsible for fielding inbound telephone calls, internet chat requests, and inbound email requests.
Responsibilities:- Provide exceptional customer service support to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the customer support team to achieve goals and objectives
- Meet or exceed performance metrics and quality standards
- Fluent English language skills
- Ability to type 40 words per minute or greater
- Ability to travel to our call center located in Orlando, FL
- Computer and workstation provided for use in the call center
- Paid time off (PTO) program
- Flexible scheduling options
- Medical insurance through United Healthcare
- Dental insurance through Sun Life
- Vision insurance through VSP
- Supplemental products through Allstate
We offer a safe and comfortable working environment with employee lounges, quiet spaces, and comfortable places to work. Our team member support center is available 24/7 to assist you. We're proud to offer a comprehensive benefits package to our team members, including medical, dental, and vision insurance, as well as paid time off and flexible scheduling options.
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