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Customer Acquisition and Retention Representative

2 months ago

Miami, United States UFC Gym Full time
Job Summary

We are seeking a highly motivated and results-driven Sales and Membership Development Specialist to join our team at UFC Gym. As a key member of our sales team, you will be responsible for driving new membership sales, increasing customer retention, and delivering exceptional customer service to our members.

Key Responsibilities
  • Lead Generation and Appointment Booking

Develop and execute strategies to generate new leads and book appointments with potential members.

External Marketing and Promotions

Participate in external marketing and promotional activities to increase brand awareness and drive new membership sales.

Internal Marketing and Prospecting

Identify and pursue new sales opportunities within our existing member base.

Membership Presentations and Sales

Deliver exceptional membership presentations to potential members, resulting in increased sales and revenue growth.

Customer Service and Retention

Provide outstanding customer service to our members, ensuring high levels of satisfaction and retention.

Requirements
  • Education and Experience

High school degree or equivalent required. 1-2 years of sales experience preferred.

Skills and Qualifications

Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets.

Certifications and Training

Must complete company sales training and orientation program.

Working Conditions

Must be available to work weekends and holidays. Requests for days off must be given in writing and approved by management.