Hearing Care Specialist

1 month ago


Miami, United States Hear US Full time
About the Role

We are seeking an ambitious Hearing Care Specialist to join our team. As a specialist, you will be responsible for connecting with customers, understanding their unique needs, and guiding them towards personalized hearing care solutions.

Key Responsibilities
  • Connect with Customers: Handle a high volume of outbound calls to warm, pre-qualified leads, understanding each customer's needs and providing personalized solutions.
  • Coordinate Appointments: Schedule appointments between customers and our network of partner providers.
  • Support the Customer Journey: Guide customers through their 45-day trial period, ensuring complete satisfaction with their devices.
What We Offer

As a Hearing Care Specialist, you will enjoy a competitive compensation package, including a guaranteed base rate of $25.52 per hour plus uncapped commission. Average earnings in the first year are $70K, with top performers earning $100K+. You will also receive a comprehensive benefits package, including full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy, and paid sick time and paid company holidays.

In addition to a lucrative compensation package, we offer a unique culture that values ownership, collaboration, and solution-oriented thinking. Our goal and performance-driven environment strengthens our bonds and drives our innovation and successful growth together.

Requirements
  • Great Empathy: A natural ability to understand and connect with customers.
  • Strong Sales Skills: Proven success in phone sales with an emphasis on empathy and solution-driven approaches.
  • Growth Mindset: Strong work ethic and desire to learn, adapt, and improve.
  • Ability to Multi-task: Organized and able to work within a team, with strong leadership habits and self-discipline.
  • Commitment to 90-day Training: Comprehensive training provided to set up for success and commission offered from the start.
  • Reliable Network Connectivity: Able to hardwire to home network with download speed above 100Mbps and upload speed above 20Mbps.


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