Patient Care Coordinator-Insurance Expert
2 days ago
About the Role
The Patient Care Coordinator-Insurance Expert will play a vital part in our administrative team at the Hearing and Speech Center of Florida. This role requires a unique blend of technical expertise and interpersonal skills.
Key Responsibilities
- Insurance Verification and Authorization
- Verify insurance coverage for patients and obtain necessary authorizations.
- Collaborate with the medical billing team to ensure accurate and timely submissions.
- Utilize EHR systems to enter and manage patient data.
- Run reports to track authorizations and identify trends.
- Communicate effectively with team members, Dr.'s offices, and patients to ensure seamless care coordination.
- Participate in regular meetings to discuss patient progress and address concerns.
- Provide assistance to patients at the front desk as needed.
- Maintain knowledge of portals and medical front desk processes related to patient services and billing.
Requirements
- 2+ years of experience in a medical front desk setting, preferably in a therapy practice.
- Strong understanding of EMR systems and program software used for scheduling and billing.
- Excellent communication and interpersonal skills, with fluency in both English and Spanish.
- Ability to work independently and as part of a team.
- Bachelor's degree in a related field or equivalent experience.
Salary Range
$60,000 - $70,000 per year, based on experience and qualifications.
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