Restaurant Host

4 days ago


Charleston, West Virginia, United States Marriott Charleston Town Center Full time
Job Summary

We are seeking a skilled and experienced Restaurant Server to join our team at Marriott Charleston Town Center. As a Restaurant Server, you will be responsible for providing exceptional customer service to our guests, taking orders, serving food and beverages, and ensuring a clean and comfortable dining environment.

Main Responsibilities:

  • Greet and welcome guests as they arrive at the restaurant, ensuring a warm and inviting atmosphere.
  • Present menus and answer questions about menu items, making recommendations when necessary to enhance the dining experience.
  • Take and process guests' orders accurately and efficiently, utilizing point-of-sale systems to streamline service.
  • Serve food and beverages in a timely and professional manner, ensuring that all guests receive their orders promptly.
  • Ensure tables are clean and set up properly for the next guests, maintaining a high level of cleanliness and organization throughout the dining area.

Requirements:

  • Proven work experience as a server in a restaurant, with a strong track record of providing excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work in shifts, including weekends and holidays, with flexibility to adapt to changing business needs.
  • High school diploma or equivalent, with a strong focus on customer service and hospitality.

Preferred Qualifications:

  • Experience with point-of-sale systems, with a strong understanding of cash handling and credit card transactions.
  • Knowledge of wine and cocktail service, with the ability to make recommendations and pair menu items with beverages.
  • Food safety certification, with a strong understanding of proper food handling and preparation procedures.

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