Customer Service Representative

2 weeks ago


Powhatan, Virginia, United States YMCA of Greater Richmond Full time

The YMCA of Greater Richmond is seeking a part-time Member Services Associate to provide exceptional service to members and prospective members in a fast-paced environment. Key responsibilities include responding to member inquiries, resolving issues, and promoting membership benefits. This role offers a competitive hourly rate of $12 and opportunities for professional growth.

Key Responsibilities:

  • Provide exceptional customer service to members and prospective members
  • Respond to member inquiries and resolve issues in a timely and professional manner
  • Promote membership benefits and programs to increase engagement and retention
  • Work collaboratively with team members to achieve departmental goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office


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