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Real Estate Administrative Coordinator
2 months ago
Onix Group specializes in comprehensive property and facility management solutions across various asset categories, including retail centers, hospitality venues, and healthcare establishments. Our operations span multiple states, ensuring top-tier service in landscaping, snow management, maintenance, and tenant billing.
We are looking for a dedicated Real Estate Administrative Coordinator to enhance our team.
This role is office-based and requires presence at our corporate headquarters.
Onix Group values its employees and offers a competitive benefits package to acknowledge their commitment to excellence.
BENEFITS AND PERKS WE PROVIDE
Compensation and Benefits
- Attractive Salary Structure
- Comprehensive Medical, Dental, and Vision Coverage for Employees and Their Families
- 401k Plan with Employer Matching
- Life Insurance Provided by the Company
- Flexible Spending Accounts (FSA) and Health Reimbursement Accounts (HRA)
- Generous Paid Time Off and Holidays
- Short-term Disability and Maternity Leave Options, along with Personal and Family Medical Leave
- Company-funded Life and Long-term Disability Insurance
Employee Benefits Program
- Discounted Entertainment Tickets through Tickets At Work
- Tuition Assistance Programs
- In-house Training and Development Opportunities
- Employee Support Services
- Complimentary Will and Estate Planning Services
- Optional Legal and Identity Protection Services
- Discounts on Verizon Wireless Plans
- Costco Membership Discounts (available in specific states)
Key Responsibilities
The Real Estate Administrative Coordinator plays a crucial role in maintaining an organized office environment that aligns with our customer service objectives and operational practices. This position is tasked with establishing and managing effective processes and systems to foster positive tenant relations and support the organization's mission of delivering outstanding service.
- Handle customer service inquiries and escalate issues to the relevant property management personnel. Log and manage all service requests using the designated work order system.
- Follow up with clients and stakeholders to ensure service requests are fulfilled satisfactorily.
- Assist in the timely and accurate processing of payroll for field technicians.
- Schedule regular audits of expiration dates for Certificates of Insurance, Vehicle Registrations, and vendor contracts.
- Maintain current Fleet Insurance and Vehicle Registrations.
- Support the coordination of tenant move-ins and move-outs to ensure compliance with lease agreements.
- Administer lease processes, including preparing tenants for occupancy, drafting Tenant Notices/Welcome packages, and coordinating communications for Homeowners Associations/Condominiums.
Qualifications
- Preferred 3 years of administrative experience
- Experience in office management is advantageous
- Familiarity with computer systems, particularly Microsoft Office Suite, is preferred