Facility Ambassador

1 week ago


Aurora, Colorado, United States Marriott International, Inc Full time
Job Summary

Marriott International, Inc is seeking a skilled Facility Ambassador to join our team. As a Facility Ambassador, you will be responsible for providing exceptional service and guest experience through one-on-one interactions with guests while assisting performers. You will also assist and accompany Character performers to, on and from assigned areas while maintaining the Special Events Character Handling Guidelines to provide for the safety and physical well-being of Character performers.

Key Responsibilities
  • Facilitate entertainment performances by providing exceptional service and guest experience through one-on-one interactions with guests.
  • Assist and accompany Character performers to, on and from assigned areas while maintaining the Special Events Character Handling Guidelines.
  • Encourage, recruit, register, and schedule guests to participate in activities for the live shows, events or performances.
  • Promote a fun, energized and comfortable atmosphere for guests.
  • Provide information to guests about available recreation facilities and activities, including providing tours.
  • Lead and/or perform in live shows following basic scripts and using improvisation during shows as needed.
  • Perform confidently in front of audiences while engaging audience members in live-show activities.
  • Explain and promote the rules and regulations of the facility intended for the safety and welfare of guests.
  • Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
  • Prep for show and clean and maintain recreational equipment and supplies.

Requirements
  • High school diploma or G.E.D. equivalent.
  • Minimum of 1-year customer or sales experience.
  • Previous public performance, acting, and entertainment experience; experience entertaining children and large groups of people.
  • CPR Certification.
  • First Aid Certification.

Benefits
  • $20.00 per hour.
  • 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Other wellness benefits.


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