Durable Medical Equipment and Supply Program Director

3 weeks ago

OH United States Akron Children's Hospital Full time
Job Summary

The Durable Medical Equipment (DME) Manager is a key role within Home Health, responsible for overseeing the management and direction of all home medical equipment services, including enteral therapy. This position acts as a liaison between departments within Home Health, ensuring effective coordination of services and providing expertise to staff within Akron Children's Hospital.

Key Responsibilities
  • Manage and ensure the appropriateness of services provided to Home Health patients referred for DME/Enteral services, both initially and on an ongoing basis.
  • Recommend and participate in decisions regarding DME/Enteral, Incontinence, and retail services.
  • Develop and execute DME/Enteral services goals, ensuring alignment with organizational objectives.
  • Develop, review, revise, and execute standard work instructions, protocols, and guidelines for DME/Enteral services.
  • Ensure compliance with established policies and procedures, adhering to JC standards, State Medicaid requirements, and additional laws related to providing medical equipment and supplies to patients.
  • Manage patient delivery methods for supplies and medical equipment, ensuring efficient logistics and inventory control.
  • Collaborate with the Home Health Pharmacy Manager to oversee the work of the Purchasing Technician.
  • Assist with tasks of DME staff as needed, providing oversight to ensure on-call availability is covered.
  • Manage and prepare DME/Enteral budgets in a fiscally sound manner.
  • Provide ongoing training and reassign personnel responsibilities based on their qualifications and updated competence.
  • Assist the Home Health finance department in obtaining maximum reimbursement for services provided.
  • Provide consultation within the healthcare system and community related to in-home pediatric DME & Enteral services.
  • Assist with data collection for payer contract negotiations related to DME & Enteral services.
  • Promote and model customer service initiatives, fostering relationships with patients, payors, providers, and the community through effective communication and collaboration.
  • Actively participate in Home Health continuous quality and performance improvement activities, under the direction of the QI coordinator and management team.
Requirements
  • Bachelor's degree preferred, or associate's degree with 4 years of supervisory inventory management experience required.
  • Strong business background in healthcare, DME, warehouse, or supply chain.
  • Inventory logistics experience preferred, with CPIM certification a plus.
  • 2-3 years of experience in a healthcare or medical area where patient care medical equipment supplies were provided or managed, strongly preferred.
  • Must be organized, motivated, and able to execute goals independently following an established strategic plan.
  • Good interpersonal skills, both verbal and written.
  • Process development and improvement skills to ensure consistent implementation, accountability, adherence, and regular review.

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