Guest Services Manager

6 days ago


Seattle, Washington, United States Travel + Leisure Full time
Job Description
As a Marketing Coordinator at Travel + Leisure Co., you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business growth. In this role, you'll have the opportunity to develop your sales and marketing skills while working in a supportive and collaborative environment.

About the Position
Your primary focus will be on scheduling presentations, screening potential customers, and making sales-tour reservations. You'll work closely with our resort staff to ensure seamless communication and deliver top-notch service to our guests. Your responsibilities will include maintaining production standards, attending training sessions, and staying up-to-date on industry trends.

Key Responsibilities
- Scheduling presentations and screenings for potential customers
- Partnering with resort staff to receive arrival sheets of guests checking in
- Qualifying potential customers based on company guidelines
- Making sales-tour reservations and collecting required deposits
- Maintaining production standards and attending training sessions

Requirements
- High school diploma or equivalent required
- 1-3 years of sales and/or marketing experience preferred
- Proficient in MS Excel, Word, and general computer skills
- Ability to work in a team environment and maintain a positive attitude

Benefits
We offer a comprehensive benefits package that includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, sick leave, and a 401k plan with employer match. Plus, you'll enjoy incentives like wish day paid time to volunteer at an approved organization and wellness program opportunities.

Compensation
Your compensation will be $20.76 per hour during the initial training period, plus incentive earnings reasonably ranging from $12,000 to $90,000 annually, depending on your performance and site targets.

  • Seattle, Washington, United States Schulte Full time

    Collegiate Hotel Group, is seeking a Guest Service Manager to join Graduate Seattle by Hilton and its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms for groups Acts as...


  • Seattle, Washington, United States Aparium Hotel Group Full time

    Position: Guest Services Supervisor Location: Seattle, WAJob Id: 134# of Openings: 1HOTEL WESTLAND GUEST SERVICES SUPERVISORReports to Guest Services Manager, position is non-exempt.THE ROLEThe Guest Services Supervisor reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house guest experience of the hotel. This...


  • Seattle, Washington, United States Aparium Hotel Group Full time

    Position:Guest Services SupervisorLocation:Seattle, WAJob Id:134# of Openings:1HOTEL WESTLAND GUEST SERVICES SUPERVISOR Reports to Guest Services Manager, position is non-exempt.THE ROLE The Guest Services Supervisor reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house guest experience of the hotel. This integral...


  • Seattle, Washington, United States Stonebridge Companies Full time

    Job DescriptionWe are seeking a skilled Guest Service Representative to join our team at Stonebridge Companies. This role is responsible for providing top-notch customer service, ensuring guest satisfaction, and maintaining a clean and welcoming lobby area.Main Responsibilities:Deliver exceptional guest service, responding to requests and resolving issues...


  • Seattle, Washington, United States Aparium Hotel Group Full time

    Position: Guest Services AmbassadorLocation:Seattle, WAJob Id: 133# of Openings: 10HOTEL WESTLAND GUEST SERVICES AMBASSADOR Reports to Guest Services Manager; position is non-exemptTHE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Hotel Westland, the Ambassador owns the...


  • Seattle, Washington, United States Aparium Hotel Group Full time

    Position: Guest Services Ambassador (Overnight)Location:Seattle, WAJob Id: 132# of Openings: 3HOTEL WESTLAND GUEST SERVICES AMBASSADOR (OVERNIGHT) Reports to Guest Services Manager, position is non-exempt.THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Hotel Westland,...


  • Seattle, Washington, United States Hyatt Full time

    Join Our Hotel Experience:At Hyatt Regency Seattle, we take pride in creating meaningful experiences for our guests. As a Guest Services Specialist, you will play a vital role in ensuring seamless interactions between our guests and hotel staff. Your responsibilities will include handling incoming calls, addressing guest inquiries, and collaborating with the...

  • Guest Service Agent

    7 days ago


    Seattle, Washington, United States Hampton Inn Seattle - Airport Full time

    Hampton Inn Seattle-Airport is seeking an enthusiastic individual for a Guest Service Agent position who demonstrates ambition, dependability, professionalism and has a guest service driven attitude to join our team  POSITION SUMMARY: This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities,...


  • Seattle, Washington, United States Crowne Plaza Seattle Airport Part time

    Skybridge Seattle Airport Hotel 17338 International Blvd. Seattle, WA 98188 GUEST SERVICE REPRESENTATIVE The Skybridge Seattle Airport hotel is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing, and in-house guests by delivering accurate and timely information...


  • Seattle, Washington, United States Spire Hospitality Full time

    The Seattle Airport Marriott, under Spire Hospitality, seeks a skilled Guest Services Director to oversee front office operations and manage staff. Key responsibilities include:Core Responsibilities:Leading and motivating front office personnel to deliver exceptional guest experiences.Monitoring and controlling room reservations, front office systems, and...


  • Seattle, Washington, United States Nickel Vacation Management Full time

    Company Overview:Nickel Vacation Management specializes in providing exceptional guest experiences through our network of trusted ambassadors. As a key member of our team, you will play a vital role in ensuring seamless check-ins and departures.Key Responsibilities:- Text or call guests 48 hours prior to check-in to confirm arrangements- Coordinate guest...


  • Seattle, Washington, United States Marriott Full time

    Additional InformationJob Number 25042810Job Category Rooms & Guest Services OperationsLocation The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States, 98101VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Seattle%2C%201900%205th%20Ave%2C%20Seattle%2C%20Washington%2C%20United%20States%2C%2098101)Schedule Full TimeLocated Remotely?...


  • Seattle, Washington, United States Oxford Collection Full time

    Hotel Customer Service Role:We are seeking a highly skilled Hotel Customer Service representative to join our team. As the first point of contact for our guests, this role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:* Provide exceptional customer service to guests,...


  • Seattle, Washington, United States Space Needle Full time

    About the Role:The Guest Service Representative role is critical to providing exceptional guest experiences at the Space Needle. You will work closely with our team to ensure that all guests feel safe and welcome during their visit.Key Responsibilities:Proactive Security Measures: Implement proactive security measures to prevent potential...


  • Seattle, Washington, United States Fogo de Chão Full time

    Fogo de Chão is committed to providing exceptional customer experiences while showcasing the culinary art of Churrasco. As a member of our team, you will have the opportunity to grow professionally and personally while contributing to our mission of igniting passion and joy in caring for our team, guests, and communities.We seek a skilled Service Ambassador...


  • Seattle, Washington, United States BJs Restaurant & Brewhouse Full time

    Becoming a part of our team at BJ’s Restaurant & Brewhouse means being part of a dynamic and supportive environment where you can grow and develop your skills. As a Guest Services Representative, you will be responsible for creating a positive first impression for our guests, maintaining accurate seating arrangements, and communicating dining room wait...


  • Seattle, Washington, United States Chihuly Garden and Glass Full time

    About UsChihuly Garden and Glass is a premier cultural destination located on the Seattle Center grounds. We're passionate about connecting people to art in meaningful ways and creating unforgettable experiences for our guests. As a Guest Services Flex Representative, you will play a vital role in delivering exceptional guest experiences and promoting our...


  • Seattle, Washington, United States Stonebridge Companies Full time

    Job Description:We are looking for a skilled Customer Service Representative to join our team at Stonebridge Companies. As a Customer Service Representative, you will play a critical role in ensuring that our guests have an exceptional stay with us. About the Position:This is an excellent opportunity to develop your customer service skills and work in a...


  • Seattle, Washington, United States Target Full time

    About the RoleThis Seasonal Food & Beverage Expert role is a great opportunity to join our team and contribute to delivering an exceptional shopping experience to our guests. As a key member of our store team, you'll be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and safe shopping...


  • Seattle, Washington, United States SPIN Inc Full time

    Company OverviewSPiN Inc is a dynamic and fast-paced company dedicated to delivering exceptional customer experiences. We are passionate about creating a fun and engaging environment for our guests, and we're looking for like-minded individuals to join our team.Job DescriptionThe Guest Service Representative will play a vital role in helping us achieve our...