Guest Services Manager
6 days ago
As a Marketing Coordinator at Travel + Leisure Co., you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business growth. In this role, you'll have the opportunity to develop your sales and marketing skills while working in a supportive and collaborative environment.
About the Position
Your primary focus will be on scheduling presentations, screening potential customers, and making sales-tour reservations. You'll work closely with our resort staff to ensure seamless communication and deliver top-notch service to our guests. Your responsibilities will include maintaining production standards, attending training sessions, and staying up-to-date on industry trends.
Key Responsibilities
- Scheduling presentations and screenings for potential customers
- Partnering with resort staff to receive arrival sheets of guests checking in
- Qualifying potential customers based on company guidelines
- Making sales-tour reservations and collecting required deposits
- Maintaining production standards and attending training sessions
Requirements
- High school diploma or equivalent required
- 1-3 years of sales and/or marketing experience preferred
- Proficient in MS Excel, Word, and general computer skills
- Ability to work in a team environment and maintain a positive attitude
Benefits
We offer a comprehensive benefits package that includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, sick leave, and a 401k plan with employer match. Plus, you'll enjoy incentives like wish day paid time to volunteer at an approved organization and wellness program opportunities.
Compensation
Your compensation will be $20.76 per hour during the initial training period, plus incentive earnings reasonably ranging from $12,000 to $90,000 annually, depending on your performance and site targets.
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