Customer Service Ambassador

2 weeks ago


Phoenix, Arizona, United States Day & Night Full time

**Day & Night Air Conditioning, Heating, and Plumbing Overview**

We are a team of passionate individuals dedicated to providing exceptional, honest service. Our employees feel valued and motivated because they work for a company that prioritizes making a positive impact.

Competitive Salary

The estimated annual salary for this role is $55,000 - $65,000, depending on experience and location. Our competitive pay and benefits packages make us an attractive employer in the industry.

Job Responsibilities
  • Be the primary point of contact for incoming calls and provide a 5-star customer experience.
  • Act as a membership expert by explaining plan benefits, assisting with renewals, and scheduling seasonal visits.
  • Make outbound calls on special promotions and communicate effectively with customers via various channels.
Required Skills and Qualifications
  • High school diploma or equivalent required; previous experience in customer service, preferably in the HVAC or home services industry, is preferred.
  • Strong communication skills, friendly attitude, excellent organizational abilities, and attention to detail are essential.
Benefits
  • We cover nearly 100% of your healthcare premiums and 50% of your family's premiums.
  • Paid time-off + paid holidays ensure you have a healthy work-life balance.
  • Our retirement benefit (401K) + generous company match helps you secure your financial future.
  • An onsite gym promotes physical well-being and overall health.
**Why Choose Day & Night?**
We value our employees and strive to create a supportive work environment. We offer opportunities for growth, development, and recognition.

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