Senior Pension Service Analyst

3 weeks ago

Newport Beach, United States Pacific Life Full time

About the Role:

Pacific Life is seeking a talented Sr. Pension Service Analyst to support the division by providing subject matter expertise on defined benefit and defined contribution products, operational R&D support for product development, and division-wide projects.

Key Responsibilities:

  • Administer complex benefit plans, including setup in the administration platform, manual benefit calculations, escalated cases, and RFP/plan provision reviews.
  • Build and leverage relationships to provide innovative solutions to complex and expanding product lines.
  • Propose opportunities to improve results and customer experience based on continuous needs assessment.
  • Collaborate with cross-functional teams, plans, and consultants to enhance delivery maturity.
  • Construct senior-level presentations and reports, presenting findings in a clear, concise, and decision-impacting manner for internal and external clients.
  • Serve as the first point of Operations contact for project-related questions, including inquiries from Technology, Legal, Compliance, or other key stakeholders.
  • Participate and present with ongoing periodic status calls with all interested parties upon each sale.
  • Manage and drive self-dependently R&D projects, such as product development, workflow, communications, etc., from ideation to market implementation in a multifunctional team involving internal and external partners.

Requirements:

  • Experience with complex defined benefit/defined contribution participant benefit calculations required.
  • 5+ years of experience with Institutional products or equivalent Financial Services experience.
  • Ability to complete assignments in a high-volume, fast-paced environment under tight deadlines.
  • Demonstrated ability to analyze and resolve complex issues.
  • Experience in gathering and analyzing complex business requirements and developing functional specifications.
  • Ability to manage relationships and communicate effectively with a variety of people.
  • Adaptable to using/understanding various system functionality and experience working with different technologies.
  • Strong experience in Microsoft Word and Excel.

About Pacific Life:

Pacific Life is committed to a culture of belonging, a space where all employees are empowered to be authentic. We cultivate an inclusive culture through employee connection groups, which offer a place to build community, connection, camaraderie, and a sense of belonging. Learn more about our employee connection groups on our website.

At Pacific Life, we prioritize our employees' wellbeing, offering flexible benefits that you can tailor to meet your needs. Whether you focus on your physical, financial, emotional, or social wellbeing, we've got you covered.

Benefits:

  • Prioritization of your health and wellbeing, including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options, including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave and an Adoption Assistance Program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.

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