Senior Pension Service Analyst

4 days ago

Newport Beach, California, United States Pacific Life Full time
About the Role

We are seeking a highly skilled Pension Services Expert to join our team at Pacific Life. As a key member of our organization, you will play a critical role in supporting the division by providing subject matter expertise on defined benefit and defined contribution products.

Key Responsibilities
  • Administer complex benefit plans, including setup in the administration platform, manual benefit calculations, escalated cases, and RFP/plan provision reviews.
  • Build and leverage relationships to provide innovative solutions to complex and expanding product lines.
  • Propose opportunities to improve results and customer experience based on continuous needs assessment.
  • Collaborate with cross-functional teams, plans, and consultants to enhance delivery maturity.
  • Construct senior-level presentations and reports, presenting findings in a clear, concise, and decision-impacting manner for internal and external clients.
  • Serve as a first point of contact for project-related questions, including inquiries from Technology, Legal, Compliance, or other key stakeholders.
  • Participate and present with ongoing periodic status calls with all interested parties upon each sale.
  • Manage and drive self-dependently R&D projects, such as product development, workflow, communications, etc., from ideation to market implementation in a multifunctional team involving internal and external partners.
Requirements
  • Experience with complex defined benefit/defined contribution participant benefit calculations required.
  • 5+ years of experience with Institutional products or equivalent Financial Services experience.
  • Ability to complete assignments in a high-volume, fast-paced environment under tight deadlines.
  • Demonstrated ability to analyze and resolve complex issues.
  • Experience in gathering and analyzing complex business requirements and developing functional specifications.
  • Ability to manage relationships and communicate effectively with a variety of people.
  • Adaptable to using/understanding various system functionality and experience working with different technologies.
  • Strong experience in Microsoft Word and Excel.
About Pacific Life

At Pacific Life, we are committed to a culture of belonging, a space where all employees are empowered to be authentic. We cultivate an inclusive culture through employee connection groups, which offer a place to build community, connection, camaraderie, and a sense of belonging.

Benefits
  • Prioritization of your health and well-being, including Medical, Dental, Vision, and Well-being Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options, including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave and an Adoption Assistance Program.
  • Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.
EEO Statement

Pacific Life Insurance Company is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.

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