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Outpatient Scheduling Coordinator

2 months ago

TN United States Hardin Medical Center Full time
Job Summary

As an Outpatient Scheduling Coordinator at Hardin Medical Center, you will play a crucial role in coordinating and scheduling all outpatient follow-up appointments in a Cancer Center office setting. Your primary responsibility will be to maintain the office schedule, greet patients, collect co-payments, and process appointment cancellations and reschedule requests.

Key Responsibilities
  • Interview incoming patients or representatives and enter information required for admission into the computer system.
  • Register patients on the phone and perform insurance verification.
  • Ensure follow-up patients' information is updated in the system and make reminder visit calls.
  • Monitor requests for appointments and call patients to schedule.
  • Schedule new and follow-up appointments in the electronic scheduling system.
  • Enter daily charges into the computer and scan documentation into the document management system.
  • Obtain signed statements from patients to protect the hospital's interests.
  • May receive payments on account.
Requirements
  • High School Diploma or GED Equivalent.
  • Some business training preferred.
  • Work experience with the public required. Some hospital experience preferred. Patient registration admitting computer system application preferred.
Physical Demands
  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
  • The employee must occasionally lift or move office products and supplies, up to 20 pounds.
  • Must be able to see with corrective eye wear.
  • Must be able to hear clearly with assistance.
  • May be exposed to infectious and contagious diseases.
  • May be in contact with patients under a variety of circumstances.
  • Able to handle emergency or crisis situations.
  • May be occasionally subject to irregular work hours.
  • May be required to wear protective equipment as necessary.
  • Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens.