Care Advocate for Mental Health Services
18 hours ago
At Spring Health, we're revolutionizing mental healthcare by removing barriers that prevent people from getting the help they need. Our mission is to deliver the right care at the right time, tailored to each individual's needs.
We partner with over 450 companies, providing care for 10 million people. Our clients include Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, who trust us to deliver best-in-class outcomes. With our innovative platform, we've generated a net positive ROI for employers and earned external validation of net savings.
We're seeking a Team Member Care Advocate to offer a convenient and timely resource for employees of a large nationwide retailer. This role will sit onsite at the client's location, identifying and making referrals for work-life, financial, and legal support. The ideal candidate will have experience working with diverse populations, connecting individuals to resources quickly in times of crisis, and assisting with burnout and work-life balance.
Key Responsibilities:
- Identify and make referrals for work-life, financial, and legal support
- Link employees to appropriate local and national resources via one-on-one consultation and referral lists
- Work with customer internal care teams on behalf of employees in need of emergency funding and resource referrals
- Offer consultation related to navigating mental health resources and available workplace benefits
- Assist in linking employees to appropriate mental health treatment options and provide support throughout applications and follow-ups
Requirements:
- Bachelor's degree in a similar field
- Experience working with diverse populations and backgrounds within the social work industry
- Ability to balance the needs of multiple stakeholders and demonstrate cultural humility
- Flexibility and creativity when approaching workplace challenges
Spring Health is committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply.
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