Outreach Coordinator
2 weeks ago
We are seeking a highly motivated and detail-oriented Outreach Coordinator to join our team at Christian County Library. The successful candidate will be responsible for coordinating outreach services, including the Books-to-Go program, Homebound program, delivery, and attendance at community events.
Key Responsibilities- Circulation and Delivery
- Coordinate the placement, processing, and delivery of library materials to Assisted Living Facilities, Schools, and Senior Centers.
- Print due date slips and contact patrons when holds are ready to be picked up.
- Refill and replenish unaccessioned materials at partner locations.
- Record Keeping and Reporting
- Maintain accurate records and statistics of circulated and returned items at community partner locations.
- Complete delivery and travel logs of library materials and vehicles.
- Submit gas and mileage receipts promptly.
- Outreach Services
- Evaluate individuals to determine eligibility for Homebound services.
- Pull, request, and find items that meet the needs of homebound patrons.
- Fill in for other staff members who deliver library materials when needed.
- Represent the library in the community through programming to populations in most need of library services.
- Meet with community partners to expand outreach services in the community.
- Library Book Drop and Vehicle Maintenance
- Inspect book drop locations and vehicles for vandalism and damage.
- Inform staff of any maintenance issues.
- Schedule and perform routine cleaning of book drops and vehicles.
- Communication and Collaboration
- Communicate effectively with co-workers, supervisors, and the general public.
- Collaborate with IT on technological issues and the use of the IT ticketing system.
- Education and Experience
- 30 hours of college or relevant experience.
- High school diploma.
- Valid driver's license.
- Preferred Qualifications
- Experience with public libraries.
- Experience with outreach and community engagement.
- Skills and Abilities
- Excellent customer service skills.
- Proficient computer skills, including Google Workspace and Microsoft.
- Ability to work with scanners, printers, and photocopiers.
- Working knowledge of reader interest levels, books, authors, and reference sources.
- Working knowledge of automated library circulation systems and online databases.
- Ability to present ideas and provide instruction.
- Ability to adapt to multiple demands and changing priorities.
- Ability to develop or demonstrate necessary decision-making, leadership, team-building, strategic, and conflict resolution skills.
- Ability to communicate effectively verbally, in writing, and by listening.
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