Optical Sales Professional
3 days ago
Job Summary:
">We are seeking a Retail Eyewear Specialist to join our team at Shopko Optical in Ashwaubenon, WI. As a Retail Eyewear Specialist, you will be responsible for providing excellent customer service and helping patients select the perfect eyewear to suit their needs.
">About the Role:
">This is a full-time opportunity with competitive wages and sales incentives. You will work closely with our optometrists to provide pre-screening activities, prepare work orders for the Optical Lab, and process medical billing information.
">Your Responsibilities:
">- ">
- Provide exceptional patient and customer service in the selection, ordering, and dispensing of eyewear.">
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient requirements.">
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions.">
- Order and dispense eyewear accurately and professionally, assist patients with proper frame repairs and adjustments, and show patients how to insert, remove, and care for their contact lenses.">
- Work closely with the optometrist to complete case histories and screenings.">
- Maintain a complete knowledge of third-party plans and claims, explain promotions and special lens offerings to patients and customers, balance accounts, and ensure proper merchandising of frame inventory.">
Requirements:
">To be successful in this role, you should have:
">- ">
- Previous experience in an office and/or optical dispensing preferred.">
- Able to handle multiple customer interactions/phone calls at a time.">
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.">
- High School Graduate or equivalent required.">
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.">
- Able to read and write at a high school graduate level.">
- Able to sit or stand for extended periods of time, operate various office equipment, lift 10-20 pounds, and see (Near, Distance, Color, and Depth Perception).">
- Able to grip and hold items, demonstrate good eye and hand coordination, and operate a cash register, various optical equipment, and tools.">
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.">
Benefits:
">As a Retail Eyewear Specialist at Shopko Optical, you will enjoy:
">- ">
- Competitive Wages & Sales Incentives.">
- 401K with Match.">
- Vacation Pay/Personal Day.">
- Volunteer Time Off.">
- Sick Pay.">
- Health & Wellbeing Benefits.">
- Voluntary/Cafeteria Offerings.">
- Employee Assistance Program.">
- On-the-job training & Certification.">
- Teammate Recognition Program.">
Estimated Salary:
">$50000 - $60000 per annum.
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