Optical Sales Professional

4 days ago


Green Bay, Wisconsin, United States Shopko Optical Full time
Job Summary

We are seeking a highly skilled Optical Sales Associate to join our team at Shopko Optical in Green Bay, East. As an Optical Sales Professional, you will be responsible for providing exceptional customer service and patient care while growing your career.

The ideal candidate will have excellent communication skills, a strong ability to analyze patient eyewear needs, and the capacity to work effectively in a fast-paced environment.

About the Job
  • Salary: $45,000 - $60,000 per year, depending on experience
  • Location: Green Bay, East
ResponsibilitiesCustomer Service
  • Provide exceptional customer service and patient care according to company standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy those needs
  • Assist patients in selecting frames that coordinate with their facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Show patients how to insert, remove, and care for their contact lenses
Business and Operational Standards
  • Maintain a complete knowledge of third-party plans and claims
  • Explain promotions and special lens offerings to patients and customers
  • Balance accounts and prepare work orders for the Optical Lab
  • Process medical billing information
  • Ensure proper merchandising of frame inventory
Requirements
  • Education: High School Graduate or equivalent
  • Licenses/Certifications: Maintain license as required by state; become certified through Shopko OCE Certification requirements and calendar modules
  • Skills and Qualifications: Previous experience in an office and/or optical dispensing is preferred; able to handle multiple customer interactions/phone calls at a time


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