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Customer Service Specialist

2 months ago

Moorestown, United States Navient Full time
About Navient

Navient, a leading provider in the education finance sector, along with its subsidiaries, offers innovative solutions that streamline complex processes and empower individuals to achieve their goals. Our focus is on delivering exceptional customer service through a data-driven approach.

Position Overview
This role involves engaging with clients to provide assistance and resolve inquiries effectively. Key responsibilities include:
  1. Handling customer interactions with professionalism and care.
  2. Utilizing technology to enhance service delivery.
  3. Collaborating with team members to improve operational efficiency.

At Navient, we value a customer-centric mindset and are committed to fostering an environment that supports both our clients and employees.