Ticket Sales Manager

3 days ago

Birmingham, Alabama, United States AEG Full time
Job Title: Manager, Ticket Sales

About the Position:

The Birmingham Barons are seeking a highly motivated and results-oriented sales professional to build the ticketing strategy from the ground up and create the foundation to surpass short-term and long-term ticket revenue goals, attendance goals, and retention goals.

Key Responsibilities:

  • Responsible for new season ticket sales, individual and packaged suites/hospitality, and group events to corporations, non-profits, schools, civic groups, and the general public with an emphasis on maximizing revenue.
  • Meet and exceed established weekly, monthly, and annual sales goals.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture, and personal database management.
  • Generate a pre-determined minimum number of weekly out-of-office as well as in-ballpark "face-to-face" meetings to create new business opportunities.
  • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single-game buyers, new business prospects, and fans alike.
  • Continually create and implement unique sales strategies, ideas, and programs as a means of producing new business opportunities.
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
  • Participate and contribute to sales team meetings and training sessions.
  • Model and reinforce the Barons' expectations of positivity, work ethic, professionalism, respect, and being the best you can be.

Requirements:

  • Minimum two years of prior outbound sport sales experience.
  • Minimum one year management experience.
  • Excellent communication (written and verbal), decision-making, basic computer skills, project management, and inter-personal skills necessary.
  • Willing to engrain themselves in the community through networking and relationship building.
  • Strong organizational and time-management skills.
  • Excellent oral and written communication, customer service, and problem-solving skills.
  • Ability to function in a fast-paced environment, handle multiple projects, and adhere to deadlines.
  • Ability to navigate the stadium in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
  • Availability to work flexible hours including nights, weekends, and holidays.
  • Minimum three business-based relationship references available upon request.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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