Night Auditor
4 weeks ago
The Night Auditor is a critical role at MCR Hotels, responsible for ensuring the accuracy and integrity of hotel operations during the overnight shift.
Key Responsibilities:- Register guests and make reservations
- Prepare daily reports and balance transactions
- Conduct security walks and maintain the front desk area
- Initiate and complete the End of Day process
- Complete the Night Audit checklist for computer procedures daily
- Balance the day's work, including miscellaneous revenue and telephone postings
- Prepare and distribute the Daily Flash Report as needed
- Transfer the master or house accounts as necessary
- Run morning reports according to MCR and Brand procedures
- Complete any reports as requested by management in a timely manner
The Night Auditor must be able to provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Requirements:- Positive attitude and willingness to learn
- Ability to multi-task and be detail-oriented
- Problem-solving skills to effectively deal with internal and external customers
- Basic English verbal and written communication skills
- Ability to work well in stressful, high-pressure situations
- Basic math skills
- Ability to obtain alcohol awareness certification as required by the State
- Willingness to work a varied schedule, including evenings, nights, weekends, and holidays
- Proficiency in Windows operating systems, Company-approved spreadsheets, and word processing
- Ability to communicate information and ideas clearly
- Desire to serve all guests
- Experience in a hotel or related field
- Brand knowledge and experience
MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across the United States. We offer a range of benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement, and health, dental, and vision insurance.
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