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Service Operations Technician 3

2 months ago

Lawrenceville, Georgia, United States Intuitive Surgical Full time
Company Overview

At Intuitive Surgical, we are driven by a mission to revolutionize minimally invasive care. Our team of innovators and experts is united behind a shared vision: to empower physicians to heal without constraints. Through cutting-edge technology and a commitment to excellence, we strive to make a meaningful difference in the lives of patients and healthcare professionals worldwide.

Job Summary

We are seeking a highly skilled Service Operations Technician 3 to join our team. As a key member of our technical support team, you will be responsible for performing complex repairs and maintenance on our digital and electro-mechanical systems. Your expertise will be essential in ensuring the reliability and performance of our equipment, and in providing exceptional support to our customers.

Key Responsibilities
  • Conduct thorough examinations of wiring diagrams, schematics, and assembly drawings to identify and repair complex system issues.
  • Perform routine maintenance and repairs on electro-mechanical assemblies, using specialized testing equipment and diagnostic software.
  • Collaborate with cross-functional teams to investigate and resolve system failures, and to implement process improvements.
  • Communicate effectively with customers and internal stakeholders to provide timely updates on repair status and to address any concerns.
  • Conduct quality inspections to ensure that all work meets the highest standards of quality and safety.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Minimum 1-2 years of experience in a related field, or equivalent combination of education and experience.
  • Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with the ability to effectively interact with customers and internal stakeholders.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality and safety.
Working Conditions
  • Ability to lift up to 50 pounds.
  • Able to use office and test equipment in a typical office/light manufacturing environment.
  • Repetitive motion, substantial continual motion.
  • Excellent hand-eye coordination.
  • Vision abilities required include close, distance, color, depth, and ability to adjust focus.
Additional Information

Intuitive Surgical is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Base Salary Range Region 1: $59,900 - $81,100

Base Salary Range Region 2: $50,900 - $68,900

Shift: Day

Travel: None

Workplace Type: Onsite - This job is fully onsite.