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Healthcare Account Coordinator
2 months ago
Overview:
At St. Clare's - Denville, our dedicated team of professionals is committed to our core values of quality, compassion, and community.
St. Clare's - Denville includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high-quality, compassionate care, serving the communities of Morris, Warren, and Sussex counties.
Its network of hospitals and healthcare facilities includes Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations.
The hospitals have received multiple quality awards including Leapfrog "A" ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more.
For information, visit .St. Clare's - Denville is an equal employment opportunity employer.
St. Clare's - Denville prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
The organization also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights:
Responsibilities:
The Healthcare Account Coordinator interviews the patient or their representative to gather patient demographics. This position also secures insurance information, eligibility, benefits, and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data.
Ability to communicate with the population served, utilizing age-specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.Qualifications:
Education and Work Experience
Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer service experience required.
High School Graduate or GED Equivalent Required.
