Quality Assurance Coordinator

4 weeks ago


Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full time

Job Summary

In this role, you will work closely with the Onsite Phlebotomy Manager to develop and implement a standardized Quality Assurance Program for Onsite Phlebotomy Services. Your primary responsibility will be to ensure compliance with all applicable regulatory requirements mandated by federal, state, and accrediting agencies.

Key Responsibilities:

  • Develop and implement process improvement initiatives for Onsite Phlebotomy Services through benchmarking, networking, and research
  • Collect and analyze data using Health Information System, Laboratory Information System, and other necessary software applications
  • Improve first-time quality for phlebotomy services, including order processing, specimen tracking, customer interactions, and new employee orientation
  • Assist with standardization of work practices across all phlebotomy services at Michigan Medicine
  • Present quality initiatives and summaries to internal and external customers

Requirements:

  • Bachelor's degree or equivalent combination of education and experience
  • Proficient in the use of computer databases and basic statistical analysis
  • Minimum of one year of work experience in healthcare
  • Frequent standing, sitting, and walking for long periods of time, with the ability to lift up to 50 pounds

Why Work at Michigan Medicine?

Michigan Medicine is one of the largest healthcare complexes in the world, with a rich history of groundbreaking medical and technological advancements. As a member of our team, you will have the opportunity to work with a talented group of professionals who are dedicated to providing exceptional patient care and advancing the field of medicine.



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