Account Resolution Professional

4 days ago


North Haven, Connecticut, United States NESCO Inc Full time

NESCO Inc is seeking a Customer Experience Associate to join our team in North Haven. In this role, you will be responsible for providing exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience.

  • Respond to customer inquiries via phone, email, or chat, prioritizing timeliness and professionalism.
  • Research and resolve customer concerns, including account issues, order details, and billing questions.
  • Retrieve and review customer records, including invoices, to provide accurate information.
  • Assist customers with invoice-related inquiries, such as payment status, discrepancies, and documentation requests.
  • Process and track customer requests, ensuring timely follow-ups and resolutions.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain detailed and accurate records of customer interactions.
  • Identify opportunities to improve customer service processes and enhance the overall experience.
Essential Skills:
  • Previous experience in customer service, call centers, or administrative support.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office and experience with customer management or billing systems is a plus.
  • High attention to detail and ability to handle sensitive customer information professionally.


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Retrospectively reviews payment of claims on remittances...


  • North Haven, Connecticut, United States Staffmark Group Part time

    Are you a proactive problem solver with a passion for delivering exceptional customer experiences? We are looking for a Customer Experience Account Manager to join our client's team and serve as a critical liaison between our customers and internal teams. This role plays a key part in ensuring smooth service execution, optimizing customer satisfaction, and...


  • North Haven, Connecticut, United States NESCO Inc Full time

    We're looking for a talented Account Resolution Professional to join our team at NESCO Inc. In this role, you'll be responsible for delivering exceptional customer experiences by addressing inquiries, resolving issues, and maintaining accurate records. Handle customer inquiries via various channels, prioritizing timeliness and professionalism. Investigate...


  • North Haven, Connecticut, United States Creative Financial Staffing Full time

    Accounts Payable ClerkLocation: North Haven, CTEmployment Type: Full-TimeSchedule: Monday - Friday, 8:00 AM - 4:30 PMAbout the Role:We are seeking a detail-oriented and organized Accounts Payable Clerk to join our Accounting team. The ideal candidate will have 3-5 years of accounts payable experience in a manufacturing environment and be familiar with...

  • Account Executive

    3 days ago


    North Haven, Connecticut, United States Randstad USA Full time

    Job Type: Full-time, In-office Branch Location: East Berlin, CT Commuting Requirement: Eligible candidates must be willing to commute to our office location daily. Randstad, the world's leading partner for talent, is hiring a Talent Solutions Manager on our Professional Talent Solutions team to ensure customer satisfaction by selling Randstad's staffing...

  • Account Executive

    3 days ago


    North Haven, Connecticut, United States Randstad USA Full time

    Job Type:Full-time, In-officeBranch Location:East Berlin, CTCommuting Requirement:Eligible candidates must be willing to commute to our office location daily. Randstad, the worlds leading partner for talent, is hiring a Talent Solutions Manager on our Professional Talent Solutions team to ensure customer satisfaction by selling Randstads staffingsolutions to...

  • Key Account Manager

    2 weeks ago


    North Haven, Connecticut, United States IDEX Corp Full time

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.With interesting opportunities in engineering, marketing,...

  • Key Account Manager

    1 week ago


    North Haven, Connecticut, United States IDEX Corp Full time

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.With interesting opportunities in engineering, marketing,...

  • Accounting Expert

    7 days ago


    North Stonington, Connecticut, United States AZ Full time

    OverviewA/Z is a dynamic and forward-thinking organization seeking an experienced Accounting Expert to join our Corporate Accounting and Finance team. As a key member of the team, you will play a vital role in processing payroll for approximately 2500 team members across multiple companies on a weekly basis.Key Responsibilities:Process payroll accurately and...


  • New Haven, Connecticut, United States CheckWriters Full time

    Company DescriptionCheckWriters is a leading independent Payroll & Human Resource Service provider in Western New England. We've been paying close attention to what businesses like and find useful for over 25 years, and our high-end technology and superior personal customer service is designed to make our client's workday as simple as possible.Our company is...


  • North Haven, Connecticut, United States Mfon Ogbebor - State Farm Agency Intern Full time

    Job Description Job Description Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offSigning bonusTraining & developmentWellness resourcesINTERN AGENCY DESCRIPTION:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent...


  • New Haven, Connecticut, United States Nesco Resource Full time

    We are looking for a detail-oriented accounting professional to support our financial operations. The ideal candidate will have a strong understanding of accounting principles and practices, as well as excellent analytical and problem-solving skills.Key ResponsibilitiesProcess financial transactions, including accounts payable and receivable.Reconcile...


  • New Haven, Connecticut, United States City of New Haven Full time

    Job DescriptionThe Government Accounting Professional will play a critical role in maintaining the City of New Haven's financial records and ensuring compliance with relevant laws and regulations. This is an exciting opportunity for a detail-oriented individual who has a strong background in government accounting.The successful candidate will be responsible...


  • New Haven, Connecticut, United States ABCO Facility Maintenance Full time

    ABCO Facility Maintenance is a leading provider of commercial facility maintenance and construction services. We are seeking an experienced Account Manager to join our team and help us deliver exceptional service to our retail and facility services clients.This role requires strong communication and problem-solving skills, as well as the ability to build and...


  • New Haven, Connecticut, United States CheckWriters Full time

    Company DescriptionCheckWriters is a leading independent Payroll & Human Resource Service provider in Western New England. We've been paying close attention to what businesses like and find useful for over 25 years, and our high-end technology and superior personal customer service is designed to make our client's workday as simple as possible.Our company is...


  • North Haven, Connecticut, United States NESCO Inc Full time

    We are seeking a detail-oriented and customer-focused Support Expert to join our team at NESCO Inc in North Haven. In this role, you will be responsible for providing exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. Respond to customer inquiries via phone, email, or chat in a professional...


  • New Haven, Connecticut, United States Century Business Services Full time

    Century Business Services is looking for a Public Accounting Leader to join our team. As a senior member of our firm, you will lead teams on complex engagements, providing guidance and support to ensure successful project outcomes.Main ResponsibilitiesLead teams on engagement deliverables, ensuring quality control standards are met and projects are completed...


  • North Haven, Connecticut, United States Medtronic Full time

    About the JobWe are seeking an experienced Account Manager to join our Medical Technology Products team. As an account manager, you will be responsible for developing and maintaining strong relationships with customers to promote and sell Medtronic's products and services.Key ResponsibilitiesDevelop and execute sales strategies to drive growth and increase...


  • North Haven, Connecticut, United States NESCO Inc Full time

    We are seeking a highly skilled Support Expert to join our team at NESCO Inc. In this role, you will be responsible for delivering exceptional customer experiences by addressing inquiries, resolving issues, and maintaining accurate records. Handle customer inquiries via various channels, prioritizing timeliness and professionalism. Investigate and resolve...


  • New Haven, Connecticut, United States Century Business Services Full time

    Company OverviewCentury Business Services is a leading provider of accounting and advisory services, committed to delivering exceptional value to our clients. Our team is dedicated to providing expert guidance and support to help businesses succeed.SalaryThe annual salary target for this role is $95,000-$110,000. Compensation will be determined based on...