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Client Relationship Manager
2 months ago
Our organization is currently seeking a Account Manager
ROLE & RESPONSIBILITIES
Overview:
The Account Manager plays a crucial role in overseeing the sales initiatives within their designated area to enhance revenue and profitability. This position requires regular in-person and/or telephonic engagement using a consultative sales methodology to ensure customer satisfaction. The Account Manager must identify sales opportunities and proactively pursue those that promise the highest potential and profitability, both with current clients through cross-selling and upselling, as well as with new prospects. Upholding Brenntag's core values and prioritizing customer excellence is essential in this role.
Key Responsibilities:
Customer Development (70%)
New Customer Acquisition (10%)
Identify opportunities for initiating sales projects in collaboration with other departments such as Product Management. Recognize and prioritize potential customers. Engage with prospects and involve relevant stakeholders to nurture leads through the sales pipeline. Collaborate with Brenntag Specialties sales personnel on customers with new Brenntag Essentials business opportunities.Sales Administration (15%)
Establish and optimize pricing based on value-based pricing and customer segmentation within the guidelines set by Product Management. Ensure accurate data management and documentation of all business cases in the local CRM system (e.g., post-visit processing, creation of customer projects). Update and maintain customer opportunity pipelines and potentials in the CRM system. Complete sales and revenue-related reporting. Drive commercial and functional excellence based on guidance/input from the Commercial Excellence Function. Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.Knowledge Management (5% to-be)
Maintain current product knowledge through training and development. Stay informed about changes and updates in the product portfolio and market trends. Keep abreast of feedstock and upstream developments that may affect product pricing.CANDIDATE PROFILE
Education and Experience:
Ideally, a Post-Secondary Education with a focus in Business, Science, or a related field. Experience in the chemical distribution sector, preferably in a sales role (3 to 5 years of prior sales experience).OUR OFFER
We strive to foster an environment where talented individuals can thrive, turning their passions into careers and reaching their full potential. Opportunities for individual development, on-the-job training, and tailored development programs designed to support career growth. Competitive compensation and incentive structures. A variety of healthcare plan options and a 401(k) plan.