Assistant General Manager

2 weeks ago


Canton, Ohio, United States Krystal Full time
Job Summary:

We are seeking an experienced and motivated Assistant General Manager to join our team at Krystal. As a key member of our leadership team, you will be responsible for supporting the General Manager in the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

* Communicate effectively with customers, teammates, and managers to ensure a positive dining experience.
* Maintain the highest level of hospitality and ensure that all guests feel welcome and valued.
* Support the General Manager in the use of all systems and training programs to drive sales growth and improve operational efficiency.
* Strive to enhance the guest experience by satisfying and exceeding their expectations.
* Increase restaurant sales and profit by building community relationships and providing outstanding products and services.
* Ensure an effective work schedule is posted each week and that all team members are aware of their responsibilities.
* Demonstrate effective interviewing skills to hire top performers and ensure a high-quality team.
* Responsible for all levels of staffing and new hire orientations to ensure a smooth onboarding process.
* Ensure all training and certifications processes are in place and 100% compliant with Krystal standards.
* Execute action plans using systems, training, operation manuals, and all other available resources to drive results.
* Review daily numbers and coach and praise team members to achieve their goals.

Requirements:

* Must be at least 18 years of age.
* Must be able to perform the essential functions of the position.
* Prior to entering the position, the candidate must complete a background check.
* In-store training program completed.

What We Offer:

* Competitive salary and benefits package.
* Opportunities for career growth and development.
* A dynamic and supportive work environment.

About Us:

Krystal is a leading fast-food restaurant chain committed to serving high-quality food and providing exceptional customer service. We are an equal opportunity employer and welcome applications from diverse candidates.

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