Business Insights Data Expert

2 days ago


Newark, New Jersey, United States Hire Talent Full time

Job Description: We are looking for a skilled Data Analyst/BI Developer to join our team in Newark. As a key member of our team, you will work closely with Genesys IVR developers to analyze customer journey data and identify opportunities for improvement.

Your Responsibilities Will Include:

  1. Collaborating with IVR developers to track customer journey data points.
  2. Analyzing data using BI tools to create actionable insights and dashboards.
  3. Socializing analysis with stakeholders and providing recommendations for enhancements.

What We Offer:

  • A competitive estimated salary of $80,000 - $110,000 per year.
  • A dynamic work environment with opportunities for growth and development.
  • A chance to work with a talented team of professionals who share your passion for data analysis and business intelligence.


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