Business Insights Data Expert
2 days ago
Job Description: We are looking for a skilled Data Analyst/BI Developer to join our team in Newark. As a key member of our team, you will work closely with Genesys IVR developers to analyze customer journey data and identify opportunities for improvement.
Your Responsibilities Will Include:
- Collaborating with IVR developers to track customer journey data points.
- Analyzing data using BI tools to create actionable insights and dashboards.
- Socializing analysis with stakeholders and providing recommendations for enhancements.
What We Offer:
- A competitive estimated salary of $80,000 - $110,000 per year.
- A dynamic work environment with opportunities for growth and development.
- A chance to work with a talented team of professionals who share your passion for data analysis and business intelligence.
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Data Collection and Reporting Expert
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Data Insights Specialist
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Data Analytics Engineer
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