Customer Service Representative

7 days ago


Somerset, Massachusetts, United States Planet Fitness Inc. Full time

Company Overview

At Planet Fitness Inc., we strive to create a positive and motivating work environment that allows our employees to thrive. As a leader in the fitness industry, we prioritize providing an exceptional experience for our members.

Salary

We offer a competitive salary of $25,000 - $35,000 per year, depending on location and experience.

Job Description

The ideal candidate will possess excellent communication skills and be able to effectively interact with members and colleagues in a fast-paced environment. Key responsibilities include:

  • Greeting members and guests with a warm and friendly smile
  • Providing membership information and signing new members up
  • Assisting members with questions or concerns in a timely and professional manner
  • Maintaining the cleanliness and organization of the club

Required Skills and Qualifications

To succeed in this role, you will need to be:

  • At least 18 years old
  • Punctual and reliable
  • Able to communicate effectively with people of all ages and backgrounds
  • Flexible and willing to adapt to changing situations

Benefits

We offer a range of benefits, including:

  • A consistent work schedule
  • Ongoing training and development opportunities
  • Performance-based pay increases
  • Medical insurance (for hourly requirements)
  • A free Black Card Membership
  • Company-sponsored social events

Others

As a member of our team, you can expect to encounter a variety of physical demands, including standing, walking, and occasional lifting of up to 50 pounds. We take pride in maintaining a clean and safe work environment for our employees.



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