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Hospitality Professional

2 months ago

Champaign, Illinois, United States Ultra Steak, Inc. Full time

Job Summary

We are seeking a highly skilled and enthusiastic Server to join our team at Ultra Steak, Inc. as a Server - Aspen Tap House. As a Server, you will be responsible for delivering exceptional dining experiences to our guests, ensuring that every visit is memorable and enjoyable.

Key Responsibilities

  • Provide legendary service to guests, ensuring their needs are met and exceeded.
  • Utilize the point of sale system effectively and accurately to manage orders and payments.
  • Follow established steps of service to ensure a seamless dining experience.
  • Suggest menu items and beverages to guests, utilizing salesmanship and product knowledge.
  • Adhere to company core values, including passion, partnership, integrity, and fun with purpose.
  • Effectively utilize the first-time guest program to ensure a positive experience.
  • Carry and tray with ease and efficiency.
  • Maintain a safe and sanitary environment at all times.
  • Complete opening and closing duties as per unit standards.
  • Handle cash, credit, and gift card transactions accurately and efficiently.
  • Maintain proper etiquette with staff and guests.
  • Exhibit teamwork and collaboration at all times.
  • Participate in contests and line dancing during shifts, promoting a fun and engaging work environment.
  • Maintain a high level of uniform and hygiene standards.

Competencies

  • Accountability - Take ownership of actions and decisions, ensuring accountability and responsibility.
  • Communication, Oral - Effectively communicate with colleagues and guests using verbal and non-verbal cues.
  • Communication, Written - Clearly and concisely communicate in writing, ensuring accuracy and clarity.
  • Honesty / Integrity - Demonstrate truthfulness and credibility in all interactions and decisions.
  • Time Management - Prioritize tasks and manage time effectively to meet deadlines and achieve goals.
  • Working Under Pressure - Remain calm and composed in high-pressure situations, ensuring tasks are completed efficiently.