Sales Representative

1 month ago


Akron, Ohio, United States PREMIER HOME PROS LLC Full time

About Premier Home Pros

We are a fast-growing bathroom remodeling company headquartered in Ohio, with a vision to become the leading national provider of hassle-free bathroom renovations.

Our Mission: We are passionate about transforming bathrooms into beautiful and functional spaces, delivered with exceptional speed and ease for homeowners across the country.

Key Responsibilities:

  • Provide exceptional customer service by addressing customer concerns and resolving issues
  • Enter customer information accurately into the system
  • Maintain a high level of knowledge about company products and services
  • Follow call center scripts and guidelines to ensure consistent and effective communication
  • Collaborate with team members to achieve individual and team goals
  • Data enter customer information into CRM software such as Salesforce
  • Receive and resolve inbound phone calls
  • Make outbound calls to potential customers or existing customers

Requirements:

  • Fluent in English, both written and verbal
  • Multilingual skills, particularly in Spanish, is a plus
  • Previous experience in customer service or call center environment preferred
  • Strong data entry skills with attention to detail
  • Excellent phone etiquette and active listening skills
  • Ability to analyze information and problem-solve effectively
  • Strong communication skills, both verbal and written
  • Ability to multitask

Benefits:

  • Competitive pay structure
  • Performance-based bonuses
  • $1.50 Shift Differential
  • Comprehensive health insurance (medical, dental, vision)
  • Paid time off (PTO) and holidays
  • Professional development opportunities
  • Employee discounts (travel, services, products)
  • Wellness programs
  • Career advancement opportunities


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