Sales Representative
1 month ago
About Premier Home Pros
We are a fast-growing bathroom remodeling company headquartered in Ohio, with a vision to become the leading national provider of hassle-free bathroom renovations.
Our Mission: We are passionate about transforming bathrooms into beautiful and functional spaces, delivered with exceptional speed and ease for homeowners across the country.
Key Responsibilities:
- Provide exceptional customer service by addressing customer concerns and resolving issues
- Enter customer information accurately into the system
- Maintain a high level of knowledge about company products and services
- Follow call center scripts and guidelines to ensure consistent and effective communication
- Collaborate with team members to achieve individual and team goals
- Data enter customer information into CRM software such as Salesforce
- Receive and resolve inbound phone calls
- Make outbound calls to potential customers or existing customers
Requirements:
- Fluent in English, both written and verbal
- Multilingual skills, particularly in Spanish, is a plus
- Previous experience in customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Excellent phone etiquette and active listening skills
- Ability to analyze information and problem-solve effectively
- Strong communication skills, both verbal and written
- Ability to multitask
Benefits:
- Competitive pay structure
- Performance-based bonuses
- $1.50 Shift Differential
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO) and holidays
- Professional development opportunities
- Employee discounts (travel, services, products)
- Wellness programs
- Career advancement opportunities
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