Restaurant Operations Manager

5 days ago


Scottsdale, Arizona, United States Ono Hawaiian BBQ Full time
Job Title: Shift Manager

Compensation: $20.00-$21.00 HR

Job Summary:

We are seeking a highly skilled and experienced Shift Manager to join our team at Ono Hawaiian BBQ. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  1. Lead and manage a team of employees to ensure excellent customer service and high-quality food preparation.
  2. Develop and implement strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
  3. Manage inventory, supplies, and equipment to ensure efficient operations and minimize waste.
  4. Monitor and control labor costs, ensuring that staffing levels are adequate to meet customer demand.
  5. Implement and maintain safety and security protocols to ensure a safe working environment for employees and customers.
  6. Collaborate with the General Manager and District Manager to achieve business objectives and resolve any issues that may arise.
  7. Recruit, train, and develop employees to ensure that they have the skills and knowledge necessary to perform their jobs effectively.
  8. Manage employee relations, including resolving conflicts and addressing performance issues.
  9. Ensure compliance with all relevant laws and regulations, including employment laws, health and safety regulations, and food safety standards.
Requirements and Qualifications:
  1. Minimum 2 years of experience in a restaurant management role.
  2. Food Manager/ServSafe Certification required by state or local health department.
  3. Strong leadership and communication skills, with the ability to motivate and inspire a team.
  4. Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  5. Ability to work in a fast-paced environment and adapt to changing circumstances.
  6. Proficient in MS Word, Excel, and other relevant software applications.
  7. Reliable transportation and a valid driver's license.
Working Conditions:
  1. Work in a fast-paced restaurant environment, with frequent exposure to heat, noise, and physical activity.
  2. Stand for long periods, walk, and move around the restaurant to perform tasks.
  3. Use cleaning solutions and other chemicals to maintain a clean and safe working environment.
Physical Demands:
  1. Stand, walk, and move around the restaurant for long periods.
  2. Lift, carry, and push/pull objects up to 50 pounds.
  3. Use hands and fingers to perform tasks, including repetitive movements.
  4. Reach high storage shelving and squat, kneel, or bend to reach objects in lower cabinets or shelving.


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