Restaurant Operations Manager

3 days ago


Scottsdale, Arizona, United States Firehouse Subs Full time
Job Title: General Manager

Firehouse Subs is seeking a highly motivated and experienced General Manager to lead our Scottsdale restaurant team. As a General Manager, you will be responsible for the overall success of the restaurant, including sales growth, customer satisfaction, and employee development.

Key Responsibilities:
  • Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other relevant regulations.
  • Lead the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture of a cheerful and fun work environment and Firehouse Subs beliefs and values.
  • Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participates in Local Restaurant Marketing in the local trade area.
  • Implements and promotes all Public Safety Foundation initiatives.
  • Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represents Firehouse Subs in a professional, positive manner at all times.
  • Communicates effectively to the GM/Owner any and all issues that may impact our business.
  • Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Any other duties assigned by the Owner.
Compensation:

$13.50-$17.00/hour

About Firehouse Subs:

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation, and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that Supports Local Community Activities. This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety


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