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Financial Counselor Ambassador

2 months ago

Fairfield, California, United States NorthBay Health Full time
{"title": "Financial Counselor Ambassador", "content": "Job Summary

At NorthBay Health, we are seeking a highly skilled Financial Counselor Ambassador to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring maximum reimbursement to the hospital and physicians in a timely manner.

Key Responsibilities
  • Establish payor sources for uninsured and underinsured patients
  • Guide patients through the application process for government programs, charity care, or other insurance types
  • Conduct educational conversations with patients to explain coverage eligibility and benefits
  • Maintain and promote an attitude of professionalism and empathy
Requirements
  • High School Graduate or GED preferred
  • Patient Access and/or Revenue Cycle relevant certification required within 12 months
  • Five or more years of customer engagement experience in financial counseling, eligibility screening, and/or collections roles
What We Offer

Competitive hourly pay rate based on years of experience in a similar role

", "lang_code": "en-US"}