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Coffee Specialist

2 months ago

Milwaukee, Wisconsin, United States Hyatt Regency Milwaukee Full time

Position Overview:

As a Coffee Specialist, you will play a vital role in delivering exceptional guest service while contributing to the financial success of the hotel's beverage operations. Your primary responsibility will be to prepare and serve high-quality beverages and food items, ensuring that every guest enjoys a memorable experience.

Key Qualifications:

  • Minimum of 6 months experience in a food and beverage service role, with a preference for prior experience as a Barista.
  • Possess a warm and welcoming demeanor, demonstrating a genuine passion for customer service.
  • Maintain a professional appearance and demeanor at all times.

Core Responsibilities:

  • Prepare beverages as requested by guests or team members, adhering to established recipes and standards to ensure consistency and quality.
  • Keep work areas clean and organized to enhance efficiency; set up and maintain the beverage station according to established guidelines.
  • Respond promptly and courteously to guest inquiries and requests, ensuring satisfaction with every interaction.
  • Complete pre-shift and post-shift tasks, including restocking supplies and maintaining equipment.

About the Property:

Located in the heart of Milwaukee, our hotel offers guests a unique opportunity to experience the city while enjoying top-notch accommodations. With extensive event space and a commitment to guest satisfaction, we are dedicated to providing a welcoming environment for all visitors.

Company Overview:

As a leader in hotel management, our portfolio includes over 1,550 properties across various brands and locations. We are committed to excellence in service and results, fostering a culture where our associates can thrive and grow.

Employee Benefits:

Upon completion of an initial waiting period, full-time employees are eligible for a comprehensive benefits package, which includes:

  • Daily Pay options available.
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Coverage.
  • Life Insurance and Accidental Death & Dismemberment Insurance.
  • Paid Time Off.
  • Employee Assistance Programs.
  • 401k Retirement Savings Plan.