Travel Center Operations Manager

1 week ago


Haw River, North Carolina, United States Pilot Company Full time

Pilot Company is a leading network of travel centers with a strong presence in the industry. We are seeking an experienced Retail General Manager to oversee our high-volume retail facilities and drive business growth.

The successful candidate will be responsible for generating and executing business plans to achieve established standards, sales, and profit objectives. Key responsibilities include:

  • Ensuring customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships

The Retail General Manager will also be responsible for building, coaching, managing, and developing teams from a staffing, interviewing, hiring, and training standpoint. Additional responsibilities include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

Pilot Company offers a competitive compensation package, including a starting salary range of $43,815 to $58,815 per year. Additional benefits include fuel discounts, a nationwide medical plan, 401(k) matching, and flexible scheduling.

Requirements for the Retail General Manager position include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
  • Previous management proficiency in high-volume retail with P&L accountability
  • Ability to create and maintain a customer-focused culture

Pilot Company is an equal opportunity employer and welcomes applications from qualified candidates. We are committed to diversity and inclusion in the workplace.



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