Closing Team Lead
3 days ago
Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by providing a unique and personalized shopping experience.
About ClosingThe Closing team plays a critical role in ensuring a seamless guest experience by taking care of the store until the doors close each night. As a Closing Team Leader, you will be responsible for prioritizing through the eyes of the guest, having a deep understanding of each leader's vision for their business, and having fun with the team while nailing closing routines.
Key Responsibilities- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Demonstrate a service culture that prioritizes the guest experience. Model, train, and coach expectations to deliver the service standard.
- Understand your role in sales growth and how each area contributes to and impacts total store profitability.
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
- Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience.
- Assist leaders through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs, and meetings as connection points.
- Support your leader in establishing clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback.
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
- As a key carrier, follow all safe and secure training and processes.
- Address store needs (emergency, regulatory visits, etc.).
- Always demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work in the same way.
- Assist in creating a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
- Support guest services such as order pick-up (OPU), Drive-up (DU) Orders, DU Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
We are seeking a Closing Team Leader who is passionate about delivering exceptional guest experiences and has a strong understanding of sales growth and store profitability. If you are a motivated and results-driven individual who is excited about working in a fast-paced environment, we encourage you to apply.
We offer a comprehensive benefits package, including medical, vision, dental, life insurance, and 401(k) matching. Our team members also enjoy access to exclusive discounts, flexible scheduling, and opportunities for career growth and development.
As a Closing Team Leader, you will have the opportunity to work closely with our store leadership team to drive sales growth, improve store operations, and deliver exceptional guest experiences. If you are a strong communicator, a team player, and a results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.
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