Box Office Team Member
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Box Office team at Studio Movie Grill. As a Box Office Team Member, you will be responsible for providing exceptional guest service and experience, working effectively with supervisors and co-workers, and demonstrating consistent and effective sales techniques.
Key Responsibilities:
- Provide excellent guest service and experience.
- Work effectively with supervisors and co-workers.
- Demonstrate consistent and effective sales techniques.
- Meet sales expectations through suggestive selling.
- Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, and thanking guests.
- Ensure the security of all cash, receipts, and tickets.
- Enforce the movie rating system courteously and effectively.
- Distribute, ensure the proper working order of, and understand how to operate 3D glasses if applicable.
- Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
Requirements:
- Ability to work nights, weekends, and holidays.
- Reliable transportation required.
- Excellent verbal communication skills.
- Must speak English.
- Ability to spend 6 to 9 hours at a time on your feet.
- Ability to lift up to 50 lbs.
- Proper work attire and professional appearance.
About Studio Movie Grill:
At Studio Movie Grill, we are passionate about providing a unique and enjoyable experience for our guests. We are seeking individuals who share our passion for hospitality and are committed to delivering exceptional service.
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