Customer Service Representative

1 month ago


Houston, Texas, United States Custom Fabricating & Supplies (CFS) Full time
Job Title: Customer Service Representative

The Customer Service Representative is a critical role at Custom Fabricating & Supplies (CFS), serving as the primary point of contact for clients and prospects. This position requires collaboration with various departments, including WI Administrative Support, Sales, Operations, Purchasing, Estimating, and Engineering, to ensure seamless work flow and customer satisfaction.

Key Responsibilities:
  • Build and maintain relationships with clients through effective communication and problem-solving.
  • Resolve customer queries and complaints in a timely and professional manner.
  • Process and manage customer data, ensuring accuracy and confidentiality.
  • Ensure timely delivery of products and services to clients.
  • Analyze and audit customer documents to identify areas for improvement.
  • Implement and monitor solution strategies to meet client needs.
  • Stay up-to-date on technical or scientific products to be sold.
  • Proactively prospect leads to meet company goals.
  • Adhere to the CFS Quality Policy and follow all company policies and procedures.
Administrative Tasks:
  • Greet clients and visitors, ensuring a welcoming and professional reception area.
  • Answer and direct incoming phone calls to the appropriate departments.
  • Maintain and organize filing systems, including document archiving and shredding.
  • Process orders and generate work tickets.
  • Receive, sort, and distribute incoming mail and packages.
  • Assist in maintaining workplace security and ensure the reception area is tidy and well-organized.
Requirements:
  • Strong written and verbal communication skills.
  • Ability to develop and maintain relationships with clients.
  • People-oriented with a results-driven approach.
  • Professional demeanor with a positive, patient, and proactive customer service attitude.
  • Ability to follow directions and accurately execute tasks.
  • Strong problem-solving skills with the ability to respond quickly and effectively.
  • Ability to meet deadlines and manage multiple priorities with accuracy and confidentiality.
Qualifications:
  • High School diploma or equivalent.
  • 3 years of Customer Service experience.
  • Proficient in Microsoft Office Suite.
  • ERP/CRM experience.


  • Houston, Texas, United States First Service Credit Union Full time

    Contact Center Representative Job DescriptionAt First Service Credit Union, we are seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional service to our members via telephone, fax, and email.Key Responsibilities:Provide accurate,...


  • Houston, Texas, United States FIRST SERVICE CREDIT UNION Full time

    Job DescriptionAt FIRST SERVICE CREDIT UNION, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Provide exceptional service to members via telephone, email, and in-person interactions.Accommodate member needs by processing transactions, answering questions, and resolving issues in a...


  • Houston, Texas, United States First Service Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at First Service Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members via telephone, email, and other communication channels.Key ResponsibilitiesProvide accurate and...


  • Houston, Texas, United States First Service Credit Union Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative at First Service Credit Union.Key Responsibilities:Provide exceptional customer service to members via telephone, email, and fax, ensuring timely and professional responses to their inquiries and requests.Cross-sell FSCU services...


  • Houston, Texas, United States Philadelphia Eagles Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at the Philadelphia Eagles. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:• Provide excellent customer service to our...


  • Houston, Texas, United States Randstad Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for our clients and will be responsible for resolving their issues in a...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service, managing incoming calls, and assisting with food preparation and delivery.Key...


  • Houston, Texas, United States StaffMyAgency LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:StaffMyAgency LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may...


  • Houston, Texas, United States The LaSalle Group Full time

    Are you looking for a challenging opportunity to grow professionally and make a direct impact on a growing company? LaSalle Network is currently working with a growing client who is seeking a Customer Service Representative in a fast-paced environment. Their training program allows you to have direct access to upper management and really sets you up for...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key...


  • Houston, Texas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our...


  • Houston, Texas, United States Adecco Full time

    Customer Service RepresentativeAdecco is seeking a Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include: Answering incoming calls from customers and resolving their inquiries in a professional and courteous...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Houston, Texas, United States HZ LM Casual Foods Full time

    The Customer Service Representative is responsible for providing a positive first impression to our guests. This includes a warm and inviting greeting, as well as ensuring that all food, beverages, and merchandise are rung into the point of sale system properly.This role requires the ability to identify, present, and package all items for guests while...


  • Houston, Texas, United States BE STAFFING SOLUTIONS LLC Full time

    Job Title: Customer Service RepresentativeAt BE Staffing Solutions LLC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Assist in composing data for use in various...


  • Houston, Texas, United States Domino's Franchise Full time

    Job DescriptionAt Domino\u2019s Franchise, we are seeking enthusiastic and energetic team players to join our team as Customer Service Representatives.Responsibilities include answering phones, taking orders, and making pizzas.As a Customer Service Representative, you will have the opportunity to take your career to the next level as a manager.Additional...