Cafe Operations Manager

19 hours ago


Chicago, Illinois, United States Compass Group USA Full time
Job Summary

This role is responsible for overseeing the daily operations of the cafe, ensuring exceptional customer service and maintaining high standards of quality and safety.

Key Responsibilities:
  • Supervise and train a team of associates to deliver exceptional customer service and maintain a clean and safe environment.
  • Develop and implement marketing strategies to promote the cafe and increase sales.
  • Manage inventory, supplies, and equipment to ensure efficient operations and minimize waste.
  • Monitor and control labor costs, ensuring optimal staffing levels and schedules.
  • Collaborate with the culinary team to develop and implement menus, ensuring alignment with customer preferences and dietary needs.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
Requirements:
  • Bachelor's degree in Hospitality, Food Service, or related field.
  • At least 1-3 years of experience in a supervisory role in the food service industry.
  • Excellent communication and leadership skills, with the ability to motivate and train a team.
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.
  • Proficient in MS Office and other relevant software applications.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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