Circulation and Technical Services Specialist

6 days ago

Hill AFB, United States Air Force Materiel Command Full time
About the Position

This is a Regular Full Time (RFT) position with a guaranteed minimum of 35 hours weekly, and with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave).

Key Responsibilities
  • Responsible for all circulation service operations.
  • Assists in the training of new library aides and technicians on circulation tasks.
  • Independently performs circulation and registration duties by implementing established procedures for circulation functions.
  • Maintains automated and/or manual circulation files to include all charged-out materials, user database files, registration files, reserves, document delivery, interlibrary loans, lost items, and overdues.
  • Implements established procedures for overdue materials.
  • Makes arrangements with customers for replacement of lost or damaged items, following relevant AFIs and local guidance.
  • Using established procedures, maintains reserve and interlibrary loan services and performs follow-up to ensure all requests are accurately fulfilled.
  • Maintains and compiles library statistics on circulation, attendance, reference questions, and other required and requested data.
  • Provides ready reference services to library customers by locating required information using standard library reference tools, passing more difficult requests to the appropriate staff member.
  • Explains the library classification scheme and general management of library resources to customers.
  • Explains library rules, regulations, circulation procedures, and entitlements to library users.
  • Assists library users with library equipment.
  • Assists the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events.
  • Prepares displays.
  • Recommends titles for possible inclusion in the collection.
  • Utilizes the Integrated Library System (ILS), online databases, and other Internet resources to prepare subject bibliographies.
  • Performs routine clerical tasks.
  • Picks up, sorts, and distributes library mail.
  • Uses varied and advanced functions of computer software to prepare, format, modify, edit, email and print a variety of letters, reports, memos, and other documents.
  • Assists with the technical services process as needed.
  • Assists in conducting tours and group orientations.
  • Refers difficult questions/problems concerning work processes to the appropriate staff member.
  • Assists in creating, developing and conducting all library events and programs.
  • Performs other related duties as assigned.
Requirements
  • Specialized experience in a library that provided specific knowledge of library rules, policies, and procedures for circulation and technical service.
  • Ability to read, write, and speak English.
  • Experience or training that demonstrates the ability to perform standard computer skills.
  • Knowledge in a library that provides the applicant with general knowledge of standard library rules, policies, and procedures in circulation services.
  • Typing experience is required.
  • Work requires some physical exertion such as long periods of standing; recurring activities such as bending, crouching, stooping, stretching, and reaching; pushing loaded book trucks; and recurring lifting of moderately heavy items.
  • Physically able to frequently lift boxes of up to 40 pounds.
  • Must be able to reach up to 72 inches with or without the assistance of a step stool.
  • Possess skill applying standard customer service practices when dealing with the public.
Conditions of Employment
  • Must be able to satisfactorily complete a pre-employment physical.
  • Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required.

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