Tax Support Professional
2 days ago
About the Job
As a Client Service Professional/Receptionist at H&R Block, you will play a vital role in delivering exceptional client experiences and driving business growth. We are seeking a highly skilled and customer-focused individual to join our team.
Job Description
- Answer phones and greet clients with a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service delivery.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Your Expertise
- Experience working in a fast-paced environment.
- Previous experience in a customer service environment.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Computer proficiency with Microsoft Office.
About the Salary
We offer an estimated annual salary of $35,000 - $45,000 depending on experience and qualifications.
About the Company
H&R Block is committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
Benefits
- An employee assistance program with health advocate support.
- A wellbeing program, BetterYou, to help build healthy habits.
- Neurodiversity and caregiver support available to employees and their families.
- Variety of discounts on everyday items and services.
- Medical coverage, 401k retirement savings plan, and employee stock purchase plan (with additional eligibility requirements).
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